Vacant job

In close collaboration with other employees in the service department, you will assist our service technicians administratively and ensure that customers receive the best service when they contact us. In this role, you will work with customer service/reporting both via email and phone, as well as coordinate, document, and manage cases.

The work is varied, and you will be offered autonomy and good opportunities to influence.

Who we are looking for:

To succeed in this role, we believe that you have a strong service mindset and enjoy going the extra mile. You are communicative, attentive, and solution-focused, and you appreciate the combination of customer service and administrative work. Furthermore, you are a cheerful and positive person who contributes to a pleasant atmosphere in the office and among colleagues.

For this role, we see that you:

· Are passionate about delivering good service and achieving great results in your work.

· Are responsible, service-minded, and see yourself as a team player.

· Are positive and spread energy to both colleagues and customers.

· Have good computer skills and system familiarity.

· Speak and write Swedish fluently and master the English language in both speech and writing.

Meritorious

· Have previous experience in service and administration.

· Have education or other experience that enables you to assist in other departments than reporting.

About us

Hörmann Svenska AB, founded in 1997, is a wholly-owned subsidiary of the German family-owned company Hörmann KG. Hörmann is today Europe’s leading manufacturer and supplier of doors, door operators, and gates. We are a leading player in Sweden, and our offering consists of three divisions: consumer, industry, and service.

Our extensive product portfolio includes everything from garage doors and operators to steel doors and advanced loading technology. Our Swedish headquarters, with approximately 140 employees and its own warehouse, is located in Örebro.

Hörmann – Quality without compromise.

Learn more about us at www.hoermann.se

Location

Örebro

Employment conditions

Fixed-term employment until 260331.

Start date according to agreement.

Application

If you want to grow and develop with us, you are welcome to submit your application as soon as possible. Applications are processed continuously, and the position may be filled before the application deadline.