About the Position

We are now looking for driven and engaged administrative customer service representatives for one of our authorities in Visby, Gotland. As an administrative customer service representative, you will work in a dynamic environment where you will have the opportunity to take significant responsibility and influence the work.

Scope: 100%
Start: April 2025
Duration: 12 months, with the possibility of extension.
Location: Visby

This is a consulting assignment, which means you will be employed by us at Dreamwork but rented out to the client.

Your Main Responsibilities

In this role, you will handle cases via phone and email, where you will work both independently and in collaboration with others to drive cases forward.

Your main tasks may include:

Handle and respond to customer inquiries via phone and email
Prepare decision-making materials and proposals
Plan and follow up on cases
Work with investigative and coordinating tasks
Conduct and follow up on activities

Who Are You?

We are looking for someone who has:

Education:

A university degree or equivalent in a relevant field, such as economics, law, communication, social and behavioral sciences, social work, or education. Other degrees may also be relevant depending on the focus.

Experience:

At least six months of experience in similar work, such as customer service via phone and email, and experience in handling and driving cases.

Skills:

Good knowledge of MS Office or equivalent programs
Ability to communicate fluently in Swedish and English, both verbally and in writing

Does this sound like you? Welcome to submit your application by registering your CV. The selection process is ongoing, and the position may be filled before the application deadline.

About the Company

The consulting role suits you if you want to gain broad experience in a short time. We offer you the chance to work at popular workplaces with well-known brands where you can develop your skills and broaden your CV. You will thrive as a consultant if you are looking for a world of exciting assignments and new networks. By your side is your consulting manager who acts as a sounding board and supports you in succeeding in your assignments. We want you to feel good and enjoy working with us at Dreamwork. Therefore, we offer you wellness grants, discounts at various training facilities, and regularly organize social activities. Of course, your employment at Dreamwork is covered by collective agreements, insurance, occupational pension, and occupational health care.