Taxi operator salary

Occupation Description: Taxi Dispatcher (Telephonist)

As a taxi dispatcher, or telephonist in the taxi industry, your main responsibility is to answer calls from customers who need to order a taxi. You should be able to handle multiple calls simultaneously, take bookings, and provide information about prices, waiting times, and other relevant questions. A taxi dispatcher needs to be service-oriented, have good communication skills, and be able to handle stressful situations during high workloads.

Salary for Taxi Dispatcher

According to the latest statistics, the average salary for a taxi dispatcher is 27 600 SEK per month. Men in the profession earn an average of 27 400 SEK, while women earn 27 700 SEK. This means that women earn 101% of what men do. There has been a decrease in the average salary from 30 100 SEK since the previous measurement.

Education and Requirements

To work as a taxi dispatcher, specific education is usually not required, but rather good communication skills and the ability to handle stressful situations. It is advantageous to have experience in customer service and to be able to speak multiple languages, especially English.

Key Aspects to Consider

If you wish to work as a taxi dispatcher, it is important to be prepared to work irregular hours, including evenings, weekends, and night shifts. You need to be quick-thinking, detail-oriented, and able to remain calm even in stressful situations. Having a positive attitude and being service-oriented are also crucial to thrive and succeed in the profession.

Possible Benefits

Some taxi companies may offer benefits such as paid training to learn systems and procedures, discounted taxi rides for employees, or the opportunity to receive a company-paid mobile phone to answer calls from customers.