Order administrator, order assistant

What does an order administrator, order assistant do? – Tasks and work environment

An order administrator or order assistant is responsible for managing and administering orders within companies and organizations. Tasks often include receiving and registering customer orders, coordinating with warehouses and logistics, contacting suppliers, and following up on deliveries. The role requires accuracy, good communication skills, and the ability to handle multiple tasks simultaneously. Work is often conducted in an office setting, but some tasks may also occur near warehouses or production, depending on the company's industry and structure.

Salary development over time

The salary for an order administrator, order assistant has steadily increased in recent years. In 2022, the average salary was 35,700 kronor per month, rising to 36 900 kronor in 2023 and reaching 37 900 kronor in 2024. This represents a total increase of about 6.2% over three years. The positive trend can partly be explained by increased demand for administrative roles within logistics and trade, as well as a general salary development in the labor market. Digitalization and higher demands for efficient order management have also contributed to raising the profession's status and salary levels in certain sectors. Despite the salary increase, gender differences remain, with women earning on average 94% of men's salaries in the profession.

Order administrator, order assistant salary – comprehensive overview

• Average salary: 37 900 SEK/month
• Lowest salary: 31,400 SEK/month (male), 32,200 SEK/month (female)
• Highest salary: 41,800 SEK/month (female), 41,000 SEK/month (male)
• Hourly wage: 228 SEK
• Gender differences: Women earn 94% of what men do (men: 39 500 SEK, women: 37 100 SEK)
• Regional differences: Data varies depending on region and sector, with larger cities and the private sector often offering higher compensation.

Education and qualifications

To work as an order administrator, order assistant, a high school diploma with a focus on economics, administration, or trade is usually required. Some employers may seek post-secondary education or experience from similar administrative roles. Practical knowledge of business systems and good computer skills are often essential, as well as the ability to communicate in Swedish and sometimes English.

• High school diploma: Economics, trade, or administration (3 years)
• Post-secondary courses: In logistics, purchasing, or business systems
• Internship/trainee: Common in larger companies
• Prerequisites: Good computer skills, Swedish and English
• Certifications: Meritorious but rarely required

Common benefits and compensations

Common benefits for order administrators and order assistants include wellness grants, subsidized lunches, occupational pensions, and sometimes the possibility of remote work. Some employers also offer extra vacation days or bonuses linked to performance and team results, especially in the private sector.

Competition and challenges

The job market for order administrators and order assistants is competitive, especially in larger cities where many seek administrative roles. Automation and digitalization of order flows have increased demands for technical skills and quick adaptability. At the same time, the profession requires high accuracy and stress resistance, as incorrect order handling can affect customer satisfaction and the company's finances. Limited data makes it difficult to forecast exact demand, but currently, there are about 550 available positions within the profession, indicating a stable need.

Tips for those who want to become an order administrator, order assistant

To succeed as an order administrator or order assistant, it is good to combine structure with flexibility and a service mindset. A good sense of order facilitates handling many orders at once, while social skills are crucial for effective collaboration with colleagues and customers. Developing digital skills and quickly familiarizing oneself with new business systems gives an advantage in the job market. Initiative is also important, especially when unexpected problems arise and quick decisions need to be made. The ability to handle stress and prioritize correctly are qualities often highlighted by employers. Continuously updating your administrative knowledge and staying informed about industry developments can open more career opportunities. Finally, accuracy and a sense of responsibility are highly valued in the profession.

Key facts about order administrator, order assistant

• Education level: High school diploma, often with a focus on economics or administration
• Typical work environment: Office-based, often in open-plan settings
• Work form: Full-time most common, but part-time and hourly positions exist
• Job openings: About 550 positions within the profession right now
• Special skills: Business systems, order management, and logistics

Career paths and future prospects

After a few years of experience as an order administrator or order assistant, there are opportunities to advance to roles such as purchasing assistant, logistics coordinator, or team leader within administration. Some choose to further their education in logistics, purchasing, or economics to qualify for more advanced positions. According to the Swedish Public Employment Service's job forecasts, there is no specific assessment for the profession due to limited data, but the broad profession has a stable number of job vacancies. Digitalization and increased demands for efficient order management are expected to influence the work content and create new development opportunities for those who want to grow in the role.

Frequently asked questions about order administrator, order assistant

• What does an order administrator, order assistant earn?
  - The average salary is 37 900 kronor per month, but it varies depending on experience, gender, and employer.
• What do gender differences look like in salary?
  - Men earn on average 39 500 kronor, women 37 100 kronor, which means women earn 94% of men's salaries.
• What education is required?
  - A high school diploma with a focus on economics, trade, or administration is most common.
• Are there opportunities for career development?
  - Yes, there are chances to advance to purchasing assistant, logistics coordinator, or team leader.
• How many job openings are there?
  - Approximately 550 positions within the profession right now.
• What is the highest and lowest salary?
  - The highest salary is 41,800 kronor per month (female, private sector), while the lowest is 31,400 kronor (male, private worker).
• What does the work involve in practice?
  - The work includes order management, customer contact, business systems, and collaboration with warehouses and suppliers.