Order administrator, order assistant salary

Occupational Profile: Order Administrator and Order Assistant

Order administrators and order assistants play a central role in many companies' procurement and distribution chains. These occupational roles involve managing order flows, communicating with customers and suppliers, and maintaining databases to ensure smooth and efficient business transactions.

What Does an Order Administrator/Order Assistant Do?

An order administrator or order assistant is responsible for receiving and processing orders, preparing and following up on order confirmations, and coordinating deliveries. They ensure that all information is accurate and that goods are delivered to the customer on time. This requires precision, good organizational skills, and the ability to handle multiple tasks simultaneously.

Education and Requirements

To work as an order administrator or order assistant, a high school education is usually required, preferably in economics, commerce, or administration. Many employers view candidates with further education or courses in logistics and supply chain management positively. Good knowledge of business systems and database management, as well as the ability to express oneself well in speech and writing in Swedish and often also in English, are important for success in the profession.

Salary Statistics and Development

The average salary for an order administrator or order assistant is 36 900 SEK, with an observed salary increase from 35 700 SEK the previous year. There is a gender wage gap where men earn an average of 38 300 SEK while women earn 36 400 SEK, meaning that women earn 95% of what men do.

Key Aspects to Consider

For those wishing to work as an order administrator or order assistant, it is important to be service-oriented and have the ability to handle stressful situations, as the work often involves time pressure and demands for quick feedback. Strong problem-solving skills and the ability to work both independently and in a team are also valuable.

Possible Benefits

Benefits vary depending on the employer but may include things like paid training, which not only contributes to personal development but also helps maintain a high level of competence within the company. Other benefits may include flexible working hours and the opportunity for remote work, which can be attractive to many employees.