Vacant job

Do you want to combine administration, service, and business development with responsibility for digital systems? At the Individual and Family Care (IFO) in Kalix Municipality, we are now looking for an Administrator with System Administration responsibility. Here, you will have a varied and meaningful role where you both support the operations in daily work and contribute to developing and ensuring the quality of our digital working methods. Do you also want to help make Kalix Municipality better? We welcome your application!

Your responsibilities

As an Administrator with System Administration responsibility, you will have a key role within the Individual and Family Care. You will work with both qualified administration and the management of the operations' business systems.

The assignment includes:

• Providing administrative support to the operations' managers and employees.
• Handling documentation, registration, diary management, and other administrative case handling.
• Answering questions from citizens, collaborating partners, and employees, and contributing to good customer service.
• Managing permissions and ensuring that users have the correct access to the system.
• Providing support and user assistance, as well as handling incidents and simpler troubleshooting in the business system.
• Collaborating with the operations' superusers to develop and improve working methods and routines.
• Participating in testing of new features and updates, as well as monitoring the system's functionality.
• Maintaining ongoing contact with external suppliers and collaborating partners related to system administration.
• Producing, compiling, and quality-assuring statistics, follow-ups, and materials for the operations' needs.
• Participating in development work that strengthens digitalization, quality, and legal security within social services.

We are looking for

You who have:

• At least a high school education.
• Good ability to express yourself in Swedish, both orally and in writing.
• Experience working with business systems, preferably within the public sector and social services.
• Experience in administration, case handling, or documentation within public operations.
• Good computer skills and interest in digital working methods and systems.
• A B-driver's license.

We are looking for you who thrive in a role where you get to combine operational understanding with system knowledge and contribute to developing efficient and appropriate IT support. You are committed to digitalization and see the value in creating solutions that make daily life easier for the operations.

To succeed in the role, you need to be structured, meticulous, and service-oriented with a professional and respectful attitude. You are pedagogical and clear in your communication. You enjoy switching between administrative tasks, problem-solving, and contact with people. You have good teamwork skills and like to support others while being able to work independently and take own responsibility. You are engaged in development and improvement work. Great importance will be attached to personal suitability.

It is meritorious if you have:

• Post-secondary education in administration, system administration, IT, public administration, or other education that the employer deems equivalent.
• Experience with business systems within social services or the public sector.
• Experience in system administration, user support, or user training.
• Experience in statistics and follow-up work.
• Knowledge of social services' operational areas.

We offer

As an employee in Kalix Municipality, you have many benefits, such as:

• holiday exchange
• benefit cycle
• grant to study in your spare time
• read more about our benefits at http://www.kalix.se/forman (http://www.kalix.se/forman)

Other

With us, you get a varied position where you combine administration with the development of the operations' digital support. You become an important part of a team that values quality, collaboration, and development. In Kalix Municipality, you also benefit from short decision-making paths, close collaboration with colleagues, and good opportunities to influence and develop in your professional role.

Read about the workplace via the links below:

https://www.kalix.se/kommun/Kommunens-organisation/Forvaltningar-och-namnder/Socialforvaltningen/ (https://www.kalix.se/kommun/Kommunens-organisation/Forvaltningar-och-namnder/Socialforvaltningen/)

https://www.kalix.se/kommun/Dialog-och-synpunkter/Kontaktuppgifter/Socialforvaltningen/individ-och-familjeomsorg/ (https://www.kalix.se/kommun/Dialog-och-synpunkter/Kontaktuppgifter/Socialforvaltningen/individ-och-familjeomsorg/)

Kalix Municipality is an administrative area for Finnish and Meänkieli. Knowledge of these is meritorious.

Your application is processed in accordance with the Data Protection Regulation (GDPR).

We kindly but firmly decline direct contact from staffing and recruitment companies as well as sellers of additional advertisements.