Vacant job

Are you a true joy-bringer who is passionate about service? Coor is now looking for a Customer Service Representative for our busy workplace in Norrköping, where you will be the hub among customers and visitors. Welcome to us – at Coor, you make the difference!

Who are we?

For us, job satisfaction is a cornerstone of our work. Here, you become part of a warm, flat-hierarchical, and inclusive company that gives our employees significant autonomy. We are focused on innovation, and to achieve this, we have a development-oriented culture that gives you the opportunity to grow in your career.

What will you do?

As a Customer Service Representative, you are a vital part of the experience at the workplace. With a warm welcome, an eye for detail, and genuine service commitment, you contribute to creating a pleasant, welcoming, and well-functioning environment for customers, employees, and visitors alike.

You are often the first person people meet, playing a central role in making everyone feel seen, welcomed, and cared for. At the same time, you ensure that daily operations run smoothly by handling both service inquiries and administrative tasks.

Examples of tasks include, but are not limited to:

• Welcoming and assisting visitors
• Handling incoming calls and emails
• Other administrative duties
• Handling fault reports
• Placing and receiving orders
• Maintaining coffee machines
• Ensuring the office is tidy and clean
• Establishing good contact with the customer

Who are you?

You are a positive and service-oriented person who thrives on variety and human interaction. With a warm demeanor, great engagement, and a flat-hierarchical attitude, you create a welcoming environment where customers, visitors, and colleagues feel seen and cared for. You see what needs to be done, take initiative, and are happy to contribute that little extra that makes a difference in everyday life.

We are looking for someone who

• Communicates fluently in Swedish and English, both verbally and in writing.
• Has good digital skills and learns new systems easily.
• Has at least one year of experience in a service-oriented role with a focus on customer interaction. Experience as a receptionist, customer service representative, or in customer service is an advantage.

We offer secure and stable working conditions

• A warm and welcoming work culture
• Salary according to collective agreement
• Introduction for all new employees to give you a good start in the job
• Health and wellness benefits to promote balance in life
• Benefits such as pension, insurance, and parental leave.
• Opportunities for development within a large and growing company
• Ongoing competence development with training and courses

About the position

• Employment type: Permanent
• Employment level: 75%
• Working hours: Monday-Friday 07:30-14:00 or 09:30-16:00
• Start date: September 1st or as agreed
• Probation period: 6 months

To ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks prior to employment.

Additional information

For questions, contact: [email protected]. We process applications on an ongoing basis, and the position may be filled before the application deadline. We handle personal data in accordance with GDPR, only accept applications via our recruitment system, and make all selection decisions through human assessment.

Apply today!

Sales from advertising salespeople and recruitment agencies in connection with this recruitment process are kindly declined.

At Coor, we meet each other with curiosity and warmth. Here, people with different personalities, backgrounds, and talents work together. Coor is service; we take care of our customers' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our shared mission is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together, we create value by performing, leading, and optimizing our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in the Nordics within Facility Management.