Vacant job

The Swedish Fortification Administration (Fortifikationsverket) is seeking administrators for its service center in Arvidsjaur. This position is ideal for you who have experience in administration, enjoy providing service, and are highly organized. The duties involve administrative tasks and telephone services with many points of contact.

We are one of Sweden's largest property owners and experts in fortification, meaning protection and facility technology. We own, develop, and manage defense properties. By joining us, you contribute to something of the utmost importance to us – a secure and free Sweden.

Service-oriented work within the Fortification Administration

The Service Center is responsible for all telephony and staffs the Fortification Administration's telephone exchange and communications center during daytime hours. We receive fault reports for all our properties and provide support with various administrative tasks for the entire agency. The team currently consists of 15 administrators, an operations coordinator, and a manager who drive the operations together. We have a strong team spirit where we support each other to achieve the best results. We collaborate closely and have a coaching work environment, while also including independent work with individual responsibility within one or more areas.

Your daily life as an administrator

As an administrator, you primarily work with telephone services and administrative tasks. You receive internal and external calls via the telephone exchange and handle fault reports for the Fortification Administration's properties. You also use the digital radio system Rakel and support the organization with other administrative duties. Since the Fortification Administration operates throughout Sweden, business travel may occur.

Qualifications

We are looking for you who have

• Completed upper secondary education
• Experience in administrative work.
• Very good knowledge of administrative IT support systems
• Very good knowledge of Swedish, both spoken and written
• Good knowledge of English.
• Class B driver's license

It is meritorious if you have

• Experience of customer contact and customer service within customer reception/customer service.
• Experience from service professions within, for example, retail, healthcare and social care, reception, or other service-oriented industries.
• Experience of handling multiple cases simultaneously in an administrative environment.

Your personal qualities are very important to us. We are looking for you who are service-oriented and enjoy helping others through professional and friendly interaction. You are solution-oriented, have the ability to work in a structured manner, and can handle several tasks simultaneously without losing focus. You collaborate well with others, contribute to a good work climate, and remain stable even in high-tempo situations.

About the employment

The position is a permanent employment and may start with a probationary period. As a permanent employee, you will be mobilized for war service. The location is Arvidsjaur. Employment with us requires Swedish citizenship and involves placement in a security class. Security clearance with register check will be conducted prior to employment in accordance with Chapter 3 of the Security Protection Act. We welcome applicants with different backgrounds and experiences.

Please send your application with CV no later than August 9, 2026. We have chosen not to request a cover letter as we instead use the CV and selection questions as the basis for the initial selection. We may use tests in the recruitment process. Your personal data will be processed in accordance with the GDPR. Your application is a public document and is therefore subject to the principle of public access. If you have protected personal data: contact the current recruitment specialist for assistance with submitting your application.

https://www.fortifikationsverket.se/jobba-hos-oss/darfor-ska-du-valja-oss

Questions regarding the position

Welcome to contact the recruiting manager Maria Larsson at 010-44 44 454 or recruitment consultant Rania Svensk at 010-44 45 054. It is also fine to contact our union representatives: Eric Bergman, Ledarna, Tommy Eriksson, SEKO, Karin Alm, SACO. They can be reached via our switchboard at 010-44 44 000. During weeks 29–30, we have limited availability to answer questions due to holidays. If you have an urgent question, you are welcome to contact the Fortification Administration's switchboard, who will help direct you to the right person at 010-44 44 000. As the advertisement is running during current holiday periods, we would like to inform you that the selection process will begin only after the application deadline has passed on August 9. We thank you for your patience as the selection process may take longer than usual and look forward to receiving your applications.

Phone calls from external recruitment agencies and salespeople are declined.