Vacant job

Do you want to lead the development of the future facility management business?

We are looking for a business-driven and engaged leader who wants to combine strategic leadership with operational presence in a business where quality, innovation, and customer experience are at the center. Here you will have the opportunity to develop people, build strong customer relationships, and drive a business where new ways of working, digitalization, and continuous improvements create long-term value.

We believe that future facility management services are shaped by engaged employees, smart processes, and a curious approach to technology and innovation. Therefore, we invest in modern working methods, sustainable solutions, and leadership that creates conditions for people to succeed and develop.

About the role

As Contract Manager within the Facility Management business area, you have overall responsibility for a comprehensive customer portfolio consisting of large, medium, and small customers. Together with your managers and employees, you create a clear direction for the business, set goals, and ensure that these are translated into concrete results. You lead the business with full responsibility for business, economy, quality, work environment, and employee development while building and developing long-term customer relationships and partnerships.

You drive and develop the business through standardization, efficiency, and continuous improvements to ensure high quality and profitability over time. You are a visible leader who inspires, coaches, and develops the organization while ensuring that our customers receive top-class deliveries.

You lead the development of the business through smarter working methods, digitalization, data-driven decisions, and continuous improvements. You see the opportunities in new technology and are curious about how AI and digital tools can contribute to increased quality, better customer experiences, and a more attractive workplace.

As part of the business area's continued development, you will strengthen our market position and contribute to shaping the next generation of service deliveries. You identify new business opportunities, challenge established ways of working, and turn ideas into concrete results.

You report to the Business Unit Manager and are part of a management group where collaboration, business development, and innovation are high on the agenda.

About you

We are looking for you who have a strong commitment to business, service, and customer experience and who are motivated by developing both people and the business.

You are a secure, clear, and business-minded leader with documented ability to create results through others. You believe in modern, present, and trust-based leadership where clear goals are combined with responsibility, development, and high engagement. You build strong teams and create a culture where people grow, take initiative, and drive the business forward together. You dare to challenge established ways of working, drive improvement initiatives, and create conditions for a business that is constantly developing.

To succeed in the role, you need to have a good understanding of how quality in every part of the delivery contributes to both customer satisfaction and long-term profitability.

We see that you have:

• At least 7 years of experience in a leadership role with full responsibility for budget, personnel, and results
• At least 5 years of documented experience leading managers and larger teams
• Experience from personnel-intensive operations
• Experience of customer responsibility within contract-managed operations
• Good ability to drive change, development, and improvement work
• Documented experience of sales work
• Very good knowledge of Swedish
• Good knowledge of English
• A B driving license is required

The location is Stockholm.

We offer a wonderful workplace

Coor is a long-term employer that offers development opportunities in a secure and innovative environment. We combine the stability of a large company with an entrepreneurial spirit and new thinking. At Coor, we actively work to create a strong service culture and engage ourselves in the employees' development. You get:

• A warm and welcoming work culture
• An ambitious organization where courage and drive are appreciated traits
• Wellness benefits to promote balance in life
• Benefits such as contractual pension, insurance, and parental pay.
• Opportunity to develop within a large and growing company
• Ongoing competence development with courses and training

About the position

• Employment type: Permanent
• Employment level: Full-time
• Start date: As agreed
• Probation period: 6 months
• You are based at the offices in Stockholm. Travel occurs as a natural part of the role.

Background checks are performed on our staff upon employment and we use tests in the recruitment process, read more here: https://www.coor.se/karriar/rekryteringsprocessen/ (https://www.coor.se/karriar/rekryteringsprocessen/)

Other information

We receive applications between weeks 27-32. During vacation periods, we will have difficulty answering questions, so we hope for understanding that answers will be delayed until at least week 33. Final selection and interviews are planned for weeks 33-35.

We process personal data in accordance with GDPR and do not accept applications via email.

Apply today!

At Coor, we meet each other with curiosity and warmth. At Coor, people with different personalities, backgrounds, and talents work together. Coor takes care of our customers' properties, cooks food, cleans, welcomes guests, delivers mail, and manages all the hundreds of Facility Management services required for a workplace to function at its best.

Our common mission is to create the best work environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together we create value by executing, leading, and optimizing our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in the Nordics within Facility Management.