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Technical Support Engineer in Helsingborg

ACADEMIC WORK SWEDEN AB

Skåne län, Helsingborg

Previous experience is desired

179 days left
to apply for the job

Are you looking for a developing engineering assignment after the summer holidays? Do you have a couple of years of experience in mechanics and product maintenance? On behalf of a client, we are now looking for a structured and technical support engineer for an assignment on-site in Helsingborg.

About the role

In this role, you will become an important part of an established engineering team. The focus is on technical support and ongoing product maintenance of the company's existing product range, where you contribute to ensuring high quality and continuity in daily operations. We are looking for someone who is at the beginning of their career but has become self-sufficient. As a person, you are unpretentious, meticulous, and communicative. You thrive in a supportive role where you act as the link between different technical functions and jump in where needed.

Key responsibilities

  • Handle product maintenance, updates, and changes in technical documentation and drawings.
  • Investigate and resolve technical support and complaint cases.
  • Collaborate internally with production and other departments to solve technical issues.
  • Administer and register data in the company's business system.

We are looking for someone who

  • Has approximately 3–4 years of relevant work experience in mechanical design or product maintenance.
  • Has good knowledge of Autodesk Inventor.
  • Has experience working with metal and plastic products.
  • Is fluent in Swedish and English, both spoken and written.

It is an advantage if you have

  • Experience working in larger business systems (e.g., IFS, SAP, or similar).
  • Experience in manufacturing-related work or case/complaint handling.

To succeed in the role, you have the following personal qualities:

  • Adaptable
  • Helpful
  • Organized
  • Responsible

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the advertisement when a sufficient number of candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role, as well as to promote equality, diversity, and a fair recruitment process.

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