Vacant job

Do you want to work in an organization where the customer's needs are at the center and where you have the opportunity to influence and develop working methods? We are now looking for new case handlers who want to contribute to quality, clarity, and professional treatment in all contacts. Apply today!

About the workplace

The Permits Unit is responsible for permit issuance and supervision according to the Alcohol Act, the Act on Tobacco and Similar Products, the Act on Tobacco-Free Nicotine Products, and the Act on Trade in Certain Over-the-Counter Medicines. Our mandate also includes conducting training and participating in other preventive measures aimed at protecting public health.

The Permits Unit also exercises supervision over establishments with serving permits and shops selling tobacco, tobacco-free nicotine products, e-cigarettes, over-the-counter medicines, smoke-free environments, and folköl (low-alcohol beer), and acts as a consultative authority to the Swedish Gambling Authority.

At the unit, we strive for a solution-oriented culture where we actively collaborate with other actors. We care for each other and support one another in handling the challenges of daily work, and there is a sense of security with several experienced colleagues in the team. A large part of our mission, which we value highly, is our dialogue with restaurateurs and shop owners in the city.

Job Responsibilities

One of the positions involves handling, investigating, and administering application and action cases primarily under the Alcohol Act. The second position (fixed-term employment) involves handling, investigating, and administering application and action cases primarily concerning the Act on Tobacco and Similar Products. In addition to the respective main duties, it may also become relevant to handle cases under both legislations, depending on the unit's needs and case inflow. Both positions also include conducting certain supervision at serving establishments and conducting ongoing supervision of retail outlets. This means you will participate in both planned and need-driven inspection visits in the city's restaurant environments and at retail outlets. The work further involves performing qualified case handling with legal and economic assessments, as well as some related administration. A central part of the work is to inform and communicate the law's provisions to customers in an easy-to-understand and clear manner. The work places high demands on integrity, accuracy, and professionalism in all contacts and cases.

You are expected to drive, plan, and structure the unit's work together with the team.

What We Offer

We offer an exciting assignment with great variety in an engaged and customer-oriented unit! The workplace is smoke-free and health-conscious. As an employee, you receive a wellness allowance of 3,000 SEK per year and other benefits via the benefits portal Passi.

Qualifications

An academic education with legal and/or economic components, or other education combined with relevant experience deemed equivalent by the employer, is required. Experience of case handling in the public sector is a requirement for the positions. You must also be able to express yourself very well in Swedish, both orally and in writing, and have good computer skills.

Merits:

• Knowledge and experience of administrative law/law and/or accounting.
• Experience working with the Alcohol Act and/or the Act on Tobacco and Similar Products.
• Knowledge and experience of public authority operations and independent investigative work.

Personal Qualifications:

• Self-starting and has a structured approach to work.
• Very good collaboration skills and collaborates with others without hierarchy.
• Pedagogical and service-oriented.

Other:

You need to have a Category B driver's license and drive a car to perform the job duties.

We are looking for you who have a good ability and habit of independently driving your work forward. When you encounter problems or have difficulty moving forward in your work, you are efficient and solution-focused and have a good ability to independently seek information or ask for help to reach a correct decision. At the same time as you are self-starting, you also need to have good collaboration skills and a desire to contribute to the team. As a person, you are responsible, accurate, and show good judgment in statements, actions, and decisions. You are also clear in your communication and can structure and prioritize your work in stressful situations.

We place great emphasis on personal suitability.

Working in Helsingborg Municipality

Do you want to help create a better city together with the people of Helsingborg? Then you should work in Helsingborg Municipality. Here you can use your creativity and drive to make life easier and safer for our residents, visitors, and businesses. Together with curious and helpful colleagues, you make a difference in people's lives, both today and in the future. A good job today, a better city tomorrow.

Read more about what it is like to work in the city here: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ (https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/)

Other Information

Recruitment to the permanent position takes place on the condition that the regular officeholder does not return to the position. The second position is a fixed-term employment for one year with the possibility of extension, provided that the relevant officeholder takes their leave of absence. For more information about the positions, please contact Jan or Erica, who are listed as contact persons in the advertisement.

Last application date: 2026-07-12

Employment type: Permanent and fixed-term employment

Scope: 100%

Start date: According to agreement

Duration: The fixed-term employment is initially for one year with the possibility of extension

Number of positions: 2

To ensure quality in the recruitment process in Helsingborg Municipality, we use the recruitment tool ReachMee. Therefore, we ask you to submit your application via ReachMee by clicking the application link in the advertisement. The application must include a CV and other documents relevant to the position, such as educational certificates or professional licenses. You will also be asked to answer selection questions. If you do not hear from us, check your spam folder as emails are sometimes sorted there. If you are a job seeker with protected personal data, please contact the recruiting manager in the advertisement, who will guide you through a secure application process. You should not apply digitally via the application link. Union representatives: https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/ (https://intranat.helsingborg.se/hr/samverkan-och-delaktighet/fackliga-foretradare/)