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- Customer Service Representative at Delagott in Stockholm
Customer Service Representative at Delagott in Stockholm
Delagott Real Estate ABStockholms län, Stockholm
Previous experience is desired
27 days left
to apply for the job
We are now looking for a new teammate for our customer service and administration team. We are a small team where everyone helps everyone, but where there is also plenty of room for individual areas of responsibility. Your daily work will mainly consist of helping our customers over the phone and email - we have all kinds of customers so no call is the same as the other. Another large part of your duties will be ongoing administration in the form of keeping the apartment register up to date as well as folder and paper handling. Examples of tasks: Handle and register membership applications and transfer agreements Handle and register mortgages Help members who have not received their rent invoices Ongoing registrations and debiting in our property system About you To thrive and succeed in the role, we believe you are a communicative person who is curious about the real estate industry and passionate about service and satisfied customers. You are receptive and have a desire to help other people. You are also a structured, flexible and driven person who likes varied tasks and having many balls in the air. Since the work can take place in several different systems, we would like you to be accustomed to working with computers and have an easy time learning new things. We are a small team where collaboration and shared responsibility are the keys to our success. Flexibility and the ability to handle different types of people is important as our communication takes place with members from different associations. Being structured and taking responsibility for your tasks is crucial in our environment of freedom under responsibility. What we offer We offer you a varied job, with a good work climate and good opportunities for development. We are a growing company with an ambitious growth plan, and as an employee on this journey, you have the opportunity to influence both your own and the company's development. We would like you to engage and develop in areas that you find interesting in the long run. Our headquarters, from where your work will be based, is located in central Stockholm. We care about our employees and like to do things together. When the employees feel good, the company and our customers feel good too. Among other things, we have company trainings, wellness benefits and other activities on a regular basis. Qualifications Upper secondary education, preferably with a focus on administration/economics. Desirable qualifications Completed upper secondary education in economics Previous experience in administration, customer service or similar service We mainly work in the systems REAL, Summera, Fortnox, Rillion, Hubspot and Dropbox so experience in any of these is desirable but not a requirement. About the employment Start: Immediately Scope: 100% Employment type: Permanent employment with a 6-month probation period Salary: According to agreement. Salary interval: 24,000 SEK - 26,500 SEK Are you ready for your next challenge? You are then warmly welcome to send your application to us. We look forward to hearing from you! Delagott develops and manages properties, primarily condominium associations. We relieve and guide associations within economic and technical management, with associated services. Our headquarters is centrally located on Kungsholmen in Stockholm and we have about 20 local management offices in Sweden, which are run by franchisees. We are about 100 people who work at Delagott, of which about 20 are at the headquarters. We continuously receive new customers and have a continued ambitious growth plan. We offer you a varied job and good opportunities for development. We have a very family atmosphere and are a close-knit and happy team that together works to facilitate things for our colleagues and customers. We celebrate successes together, and are now especially proud that our personal and tailored management has been ranked number 1 among total managers in Prognoscentrum's latest customer satisfaction survey. We also receive certifications as "Recommended Company 2025", Great Place to Work as well as Gasell 2025. Here you get to work in an environment with high ceilings where your ideas are valued.
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