Vacant job

Are you ready for a challenging and meaningful career where every day counts? Southern Sweden Rescue Services is now looking for an engaged alarm and control operator on a fixed-term contract who wants to make a difference in society. Here, you will have the opportunity to work in a dynamic environment where your ability to think quickly and make well-founded decisions will shine.

Southern Sweden Rescue Services is the rescue service for the municipalities of Burlöv, Eslöv, Kävlinge, Lund, Svedala, and Malmö. Our mission is to prevent accidents and to carry out rescue operations of various kinds quickly and efficiently. Every day, our employees perform interventions that impact other people's lives.

The Rescue Control Centre is responsible for dispatching and overall management of rescue operations in 21 of Skåne's 33 municipalities. At the Rescue Control Centre, on-duty officers, alarm and control officers, and alarm and control operators work together to support ongoing rescue operations and manage resources in the area. We work with dispatching of rescue resources, preparedness planning, communication to the public and media in the event of accidents, and collaboration with other actors in damage mitigation work.

Job Responsibilities

As an alarm and control operator within Southern Sweden Rescue Services, you handle incoming 112 calls, support those seeking help with advice, dispatch appropriate resources, and support ongoing operations. In this role, you have great opportunities to influence and, together with your colleagues, drive improvements. You communicate via RAKEL, telephony, and videotelephony, and seek the information required to support the operation. The work involves many collaborative contacts, such as SOS Alarm, Region Skåne, the Swedish Transport Administration, and the Police Authority. You will work together with alarm and control officers and on-duty officers who handle the overall management of the association's and affiliated rescue services' rescue operations.

The position involves shift work, including weekends, according to a specific schedule. Periodically, the position may include daytime work with tasks such as development work or training.

Qualifications

To succeed in this role, you need:

• Several years of experience working with rescue services, either through dispatching rescue resources, as an operational firefighter/unit leader, or other experience that the employer deems equivalent.
• Swedish citizenship: This is a requirement to ensure the security aspects of our operations.
• High school diploma: A basic educational level that prepares you for the various job tasks.
• Good communication skills: You are fluent in Swedish in both speech and writing and can express yourself clearly and effectively.
• Computer literacy: You find it easy to navigate between different digital systems and are accustomed to using the computer as a tool in your daily work.
• Category B driver's license.

Having completed training in CoordCom and/or the Swedish Civil Contingencies Agency's training for Alarm and Control Operators (LK3) is considered an advantage.

We are looking for someone who is attentive, quick-thinking, and structured, as multitasking and planning skills are prerequisites for success in the role. We also expect you to be decisive and able to make quick and well-considered assessments even under pressure.

In the role of alarm and control operator, you work in an environment where every second counts, and where your calmness and ability to maintain focus under pressure are crucial. With your good communication skills, you ensure that the right information reaches the right people at the right time.

Other

The position is a fixed-term contract for 12 months. You will be placed at our Rescue Control Centre at the Hyllie Fire Station in Malmö.

We welcome your application by July 19th. Please answer the selection questions when you submit your application and attach your CV. Note that we have removed the personal letter from the application process and replaced it with selection questions. Your answers will become an important part of our selection work.

Interviews are planned to be conducted during week 33.

As an alarm and control operator at Southern Sweden Rescue Services, you perform security-classified tasks and will therefore need to undergo a security clearance. As part of our recruitment process, we conduct background checks on final candidates. The checks aim to ensure a safe and quality-assured process and are conducted in a manner deemed relevant for the current role.

Contact for trade unions can be facilitated via HR [email protected]