Vacant job

Do you want to work in a customer-facing role where service, technology, and problem-solving meet in everyday life? Do you thrive being the one who creates security, finds solutions, and helps both customers and dealers move forward?

We are now looking for an employee for sales support and aftermarket services for one of our clients in Markaryd.

ABOUT THE ROLE

In this role, you will become an important part of a team within sales support and aftermarket services. You will work closely with customers, dealers, and internal functions, handling inquiries regarding orders, deliveries, products, complaints, warranties, and spare parts.

This is a role for you who enjoy the combination of customer contact, administration, and technology. You do not need to know everything from the start, but you need to have a natural curiosity, good technical understanding, and a willingness to learn more about the customer's products and solutions.

You will become part of an experienced and cohesive department with a high level of knowledge, helpfulness, and strong team spirit. Here you will find both security, competence, and a daily routine where everyone helps each other.

Examples of tasks

You will among other things:

• handle incoming customer and dealer cases via phone and email
• register and follow up on orders for stoves, chimneys, and accessories
• provide support regarding prices, deliveries, and product information
• handle complaints, warranty issues, and spare parts cases
• read and interpret drawings, installation instructions, and technical documentation
• perform simple calculations related to technical solutions
• collaborate with, for example, design, quality, production, logistics, and marketing
• contribute to identifying recurring questions, deviations, and opportunities for improvement

ABOUT YOU

We believe you have experience from, for example, customer service, technical support, order handling, inside sales, or another customer-facing role where you have combined service with structure and problem-solving.

You are confident in customer dialogues, both via phone and email, and have good administrative skills. Since the role involves technical questions, you also need to have a good technical understanding and be able to familiarize yourself with drawings, dimensions, and technical documentation.

As a person, you are open, unpretentious, and service-oriented. You remain calm even when the pace increases, enjoy collaborating, and contribute to a positive atmosphere in the team. You should enjoy taking independent responsibility while also being part of a larger context where everyone helps each other.

We are looking for someone who has:

• experience in customer service, technical support, order handling, inside sales, or similar
• good administrative skills and familiarity with business or order systems
• good technical understanding and interest in technical products
• ability to read and interpret technical documentation, drawings, and dimensioned documents
• fluent Swedish and very good English in speech and writing
• a structured, meticulous, and solution-oriented working method

It is meritorious if you have experience from technical customer service, aftermarket, complaints, warranty cases, spare parts management, or from construction, installation, plumbing, ventilation, or manufacturing operations. Knowledge of German, Dutch, or French is also meritorious.

WORKING AT JOB&TALENT

At Job&Talent, you belong to one of Sweden's largest and one of the world's fastest-growing recruitment and staffing companies. Our clients are among the country's most well-known brands, and we offer great opportunities to grow and develop, both by being recruited for further careers with one of our clients and internally within Job&Talent. Of course, we are covered by a collective agreement.

APPLICATION

The position is full-time and starts as a temporary hire with good opportunities for continued employment with the client. The location is in Markaryd, and some hybrid work may be possible after agreement with the manager.

Start is preferred as soon as possible after the summer.

Selection is ongoing, and the position may be filled before the last application date. Apply by registering below and attaching your CV.

We look forward to receiving your application!