Order Administrator at Fredriksons Verkstads AB

Fredriksons Verkstads AB is a modern manufacturing industry specializing in stainless steel and aluminum. Our customers operate in several business areas with high demands for quality, delivery precision, and cost-effective solutions. We have an annual turnover of approx. 550 MSEK and employ over 280 people. Our headquarters are located in Vadstena, and we also have operations in Suzhou, China. Read more at www.fredriksons.se (http://www.fredriksons.se).

1 position(s).

RESPONSIBILITIES

Do you want to work in a central role where you combine order management and customer contact? Fredriksons Verkstads AB is now looking for an Order Administrator who wants to help ensure high delivery precision and customer satisfaction. Do you have a structured approach to work, are communicative, and thrive in a dynamic environment where you can drive issues forward? Then this might be the role for you!

As an Order Administrator, you have overall responsibility for our customers and their order flow from initial registration to delivery. You collaborate closely with both internal functions, external partners, and customers, playing a key role in creating an efficient order flow and a positive customer experience.

You work operationally and proactively with order management, delivery monitoring, and follow-up, and actively contribute to developing and improving our working methods.

Your main responsibilities:

Order and Customer Management

• Register and manage forecasts and delivery plans
• Administer customer orders from registration to delivery
• Follow up on deliveries and proactively drive internal processes in case of deviations
• Have good insight into customers' needs and activities, and maintain ongoing dialogue during changes

Operational Planning and Production Support

• Release production orders and handle necessary adjustments
• Ensure material supply and follow up on deviations
• Monitor capacity and utilization status in the short and long term
• Monitor subcontract manufacturing and deliveries, both internally and externally

Analysis and Improvement

• Contribute with analyses related to delivery precision and customer needs
• Participate in the implementation of new products and ranges
• Actively contribute to improvement initiatives and projects

QUALIFICATIONS

• Relevant education or equivalent work experience
• Experience in order management, administration, or supply chain
• Experience from the manufacturing industry is an advantage
• Good knowledge of Swedish and English, both spoken and written

We are looking for someone who:

• Takes responsibility and has a structured approach to work
• Is flexible and solution-oriented
• Thrives in a role with many contact points and close collaboration
• Builds trust and is confident in dialogues with both customers and colleagues
• Has experience with business systems (advantageous), with extra benefit if you have experience working in Monitor ERP

You naturally share our values: Participation, Long-term perspective, and Development.

We welcome your application!

Employment type: Permanent position.

Since 2006, Fredriksons Verkstad AB has been part of the XANO Group. XANO develops, acquires, and operates niche technology companies that offer manufacturing and development services for industrial products and automation equipment. The operations are divided into three business units, and the group is represented in the Nordic countries, Estonia, the Netherlands, Poland, China, and the USA. The group's net turnover is approx. 3.2 billion SEK, and the number of employees is approx. 1,400. XANO's B-shares have been listed on the Stockholm Stock Exchange since 1988, www.xano.se (http://www.xano.se)