Vacant job

Coordinator at Sympati AB

Sympati AB is now looking for an engaged and structured Coordinator for our supported housing (boendestöd) operations. In this important role, you will work closely with clients, support staff, and the unit manager to ensure high quality, good continuity, and professional treatment in our services.

The position is located at our office on Södermalm in Stockholm. You will work in a team together with the unit manager and additional coordinators.

About Sympati AB

Sympati provides supported housing, escort services, and replacement care with the aim of strengthening the individual's ability to manage their daily life independently.

Since 2016, Sympati has provided supported housing in all districts within Stockholm City. The operations are currently conducted under framework agreements with Stockholm City, Huddinge Municipality, and Solna City, as well as through individual agreements with Lidingö City, Sundbyberg City, Värmdö Municipality, and Haninge Municipality.

Sympati AB is covered by collective agreements through Vårdföretagarna (Healthcare Employers).

About the Role

As a Coordinator, you play a key role in the operations. You are responsible for planning, coordinating, and following up on our services, acting as an important link between clients, support staff, social services, and other partners.

This role suits you if you enjoy having many contact points, like creating structure, and have the ability to prioritize when operational needs change.

Responsibilities

• Administer orders in ParaSol and Sympati's business system.
• Responsible for kick-off meetings and maintain ongoing contact with clients.
• Ensure that clients receive support in accordance with current orders.
• Plan and schedule the working hours of support staff.
• Ensure that services are performed with good quality according to orders, legislation, and Sympati's guidelines.
• Provide support to support staff in their daily work.
• Participate in salary and employee reviews together with the unit manager.
• Administer invoicing documentation.
• Collaborate with case managers and other actors as needed.

Who are we looking for?

We place great emphasis on personal suitability. To thrive with us, you need to be structured, self-initiative, and have an easy time collaborating with others. You are confident in making decisions, have good administrative skills, and can prioritize between different tasks without losing focus on quality and treatment.

We believe you

• Are structured and have good administrative skills.
• Are self-initiative and take responsibility for your tasks.
• Have good collaboration skills and contribute to a positive work environment.
• Have the ability to plan, prioritize, and handle several parallel processes.
• Are communicative and have an easy time building good relationships.
• Are flexible, solution-oriented, and non-hierarchical.
• Share our view that respectful treatment and kindness are important parts of professional work.

Qualifications

We are looking for someone who has:

• Experience in administrative work and coordination.
• Good computer skills and the ability to work in various operational systems.
• Very good knowledge of Swedish, both spoken and written.
• Ability to plan, structure, and prioritize in an operation where conditions sometimes change with short notice.

Merits

• Experience in social work, for example within supported housing, social psychiatry, LSS (Act concerning Support and Service for Persons with Certain Functional Impairments), social services, or other operations within healthcare and social care.
• Experience in coordination, staffing, or leadership.
• Experience with ParaSol or similar operational systems.
• Experience working on behalf of a municipality or social services.

About the Workplace

At Sympati, we work based on the belief that quality and care go hand in hand. We help each other, take responsibility for our work, and support each other when needed. We have high ambitions, but also a warm culture where respect, non-hierarchical behavior, and kindness are natural parts of everyday life.

We are convinced that good results are created by people who enjoy working together. Therefore, we value collaboration. In short – we think being kind is an underrated trait.

What We Offer

• A meaningful job where you contribute to people receiving support to live an independent life.
• A varied and developing role with significant personal responsibility.
• Close collaboration with engaged and knowledgeable colleagues.
• Opportunity to influence and develop the operations.
• Collective agreement via Vårdföretagarna.
• Workplace centrally located on Södermalm.

Employment Conditions

• Full-time
• Permanent position with a six-month probation period
• Start date 1/8–2026

Application

Welcome to apply with your CV and a short cover letter explaining why you are interested in the position.

Selection and interviews are conducted continuously, which means the position may be filled before the application deadline.