Vacant job

About the Role

We are looking for an engaged and business-driven Department Manager who wants to take overall responsibility for developing our operations, our employees, and our customer relationships.

The role involves operational and strategic leadership where you ensure high quality, profitability, and continued growth.

You will lead and develop the team, drive the business forward, and work closely with both customers and internal functions to create long-term results.

Responsibilities

Leadership & Operational Responsibility

• Lead and develop the department in line with the company's strategy
• Ensure efficient and sustainable work processes
• Responsible for daily operations and handle operational tasks as needed
• Ensure compliance with KPIs, processes, and structures
• Identify risks, develop action plans, and drive improvement work

Business & Customer Responsibility

• Build and develop strong customer relationships
• Responsible for implementing new business
• Drive upselling and develop existing customer accounts
• Ensure that current prices and agreements are available
• Responsible for results and development per customer and business
• Manage supplier contacts and optimize the business
• Handle claims

Personnel Responsibility

• Lead, coach, and develop employees
• Conduct development discussions and regular follow-ups
• Ensure the team works according to processes and KPIs
• Drive competence development within the group
• Responsible for salary reviews according to company guidelines
• Initiate and follow up on action plans

Qualifications

We are looking for someone who has:

• Several years of experience in freight forwarding/logistics with a focus on road transport
• Deep market and business understanding
• Experience in leadership and personnel responsibility
• Good financial understanding and habit of analyzing results
• Ability to plan, prioritize, and drive work both short- and long-term
• A solution-oriented and proactive work approach
• Strong communication skills and relationship-building abilities

As a person, you are:

• Business-driven and entrepreneurial
• A clear leader who leads by example
• Structured and analytical
• Collaborative and engaged

What We Offer

• A key role in an international and dynamic organization
• Opportunity to influence and develop the business
• Engaged colleagues and strong team spirit
• Good development opportunities within the company

Information and Application

Applications are handled on a rolling basis, and the position may be filled before the last application date, so please send your application as soon as possible. DSV promotes diversity and welcomes applicants with different backgrounds and experiences.

The recruitment process consists of selection, interviews, and reference checks. As part of the recruitment process, background checks are conducted on final candidates.

We look forward to receiving your application!