Vacant job

Are you the one we are looking for?

We are now looking for you who want to work in our marketing and booking department located in Björkliden. We are looking for you who put the guest at the center and take responsibility for the entire customer journey, while being business-minded and understanding the importance of professional treatment.

For nature and adventure travelers seeking authentic mountain experiences beyond the major tourist flows, Lapland Resorts is a unique combination of three iconic places – Riksgränsen, Björkliden, and Låktatjåkko. Together, and individually, they offer nature-based experiences year-round in one of Europe's last wilderness areas.

Your main responsibilities

In booking and sales, you will have contact with our group and conference guests, international agents, travel agencies, and private guests. In addition to common booking tasks, you will work with sales directly targeting groups, conferences, weddings, etc.

>The role also involves proactive sales work, both physical and digital, as well as drawing up contracts with business partners and potential new collaborations. In connection with this, you will have the opportunity to help develop attractive packages adapted to each customer group. You are expected to work actively with sales and upselling of all products within the company.

In this role, you are also responsible for group bookings where you:

• have personal contact with the group or company you work with
• perform price calculations
• write quotations
• develop program proposals and are responsible for planning, service, and logistics for the group
• are responsible for invoicing
• work closely with our Sales Manager on larger group and conference inquiries as well as agent bookings

You are also the primary booking responsible, which means that you act as a substitute for the Booking Manager if needed.

We are looking for you who

We are looking for you who are communicative, creative, meticulous, and structured. You enjoy customer contacts and are accustomed to treating customers and guests in a professional manner. It is natural for you to maintain a high service level to create good experiences. You solve problems with the customer in focus, take initiative, and can work independently.

You handle large amounts of information, which makes it important that you can absorb, sort, and convey relevant information while always keeping the customer's best interests in mind.

You will be part of a small group where you work closely together. We therefore place great emphasis on personality, teamwork, and that you feel our values align with your attitude.

You should be able to express yourself fluently in speech and writing in Swedish and English. Additional languages and experience from the hotel and restaurant industry are meritorious.

You have previous experience of booking within the hotel and/or conference industry as well as cooperation with agents. It is meritorious if you have previously worked in the booking system Picasso, which is our booking system today.

About us

Lapland Resorts owns two of Scandinavia's most unique mountain destinations – Björkliden and Riksgränsen – as well as the high-altitude mountain station Låktatjåkko. We focus on nature and ski tourism as well as conferences and events. Our business is based on the Arctic mountain world which is raw, beautiful, and free – a place that offers experiences for life.

Through our commitment, our knowledge, and our willingness to dare, we create personal and memorable experiences.

Our values mean something special to us: We care, we know our stuff, and we dare. They shape us and guide our decisions and actions. Our mission is to open the door to something bigger. When we open the gate to one of Europe's last wilderness areas, we do so with great care – for nature, our guests, and our colleagues.

Warmly welcome with your application!

Employment type: Fixed-term contract for 1.5 years
Scope: Full-time
Location: Björkliden, staff housing available for rent
Application deadline: Rolling selection until August 1, 2026

Our application process is digitally advanced and allows you to apply by answering a few questions about your experience and competence, as well as making a short video presentation. We use the latest technology to offer a fair assessment of all candidates.

We will contact you via email during the process, so keep an eye on both your inbox and spam folder so you don't miss important information.