Vacant job

Do you want to create experiences and contexts that bring the world closer?

At the Museum of World Culture, we work to bring the world's cultures to life – with knowledge, care, and in dialogue. Our four museums in Stockholm and Gothenburg are places where history, the present, and the future meet through collections, stories, and research.

We offer public experiences that spark curiosity and reflection, create engagement with global issues, and provide new perspectives on our shared world. Here, cultural heritage, societal development, and human rights take center stage – alongside the people in our surrounding world.

We believe in working together across boundaries. Today, we are approximately 150 employees who contribute to our common mission in various ways.

Do you want to join us?

1 position(s).

RESPONSIBILITIES

The role involves warmly and enthusiastically welcoming visitors to, and telling the story of, our activities at our three Stockholm museums: the Museum of Mediterranean and Near Eastern Antiquities (Medelhavsmuseet), the Museum of Ethnography (Etnografiska museet), the Museum of Far Eastern Antiquities (Östasiatiska museet), and our digital offerings. As a Museum Host, you circulate in the public areas of the museums, answer visitors' questions in person, by phone, or digitally, staff the entrance and gift shop, conduct daily public tours, and carry out visitor surveys. Additionally, you are responsible for the daily supervision of exhibitions and public spaces, and act in alarm and emergency situations. The role also includes preparation, execution, and restoration for venue rental and program activities.

As a Museum Host, you are part of a host team. You have scheduled working hours, which means working mornings, afternoons, evenings, and weekends. You contribute with engagement and ideas and collaborate well with colleagues to best meet the needs of all visitors and offer a first-class visitor experience.

QUALIFICATIONS

Formal Requirements

• Completed relevant upper secondary education (high school diploma)
• Experience working independently in an administrative capacity
• Experience in customer service and hospitality within the visitor or tourism industry
• Experience working with conference technology
• Experience handling individual visitors as well as small and large groups
• Experience with ticketing, booking, and cash handling
• Good ability to express yourself clearly in Swedish and English, both verbally and in writing

Personal Attributes

Personal attributes are critical for performing the duties of this role. Therefore, these are considered mandatory requirements:

• Good teamwork skills
• Relationship building
• Service-oriented
• Result-oriented
• Communication skills

Merits

• Post-secondary education with a focus on administration
• Additional language skills
• Experience working with social media
• Experience conducting tours

The Museum of World Culture strives for diversity and gender equality and therefore always views employees with different backgrounds and experiences as enriching to our operations!

Employment type: Permanent position.
Duration: Permanent.
Working hours: Shift schedule.

We only accept applications via Offentliga Jobb.

We have chosen our recruitment channels and decline all contact from recruitment and advertising sales representatives.