Vacant job

Are you service-oriented and thrive in a role where customer contact is the focus? Manpower is now looking for a driven employee for an exciting consulting assignment with one of our clients in Helsingborg. The company is located in Helsingborg and offers you the opportunity to develop within customer service and work with an established player with 30 years of experience and deep market knowledge. Does this sound like something for you? Apply now!

Location: Helsingborg
Start: August
Assignment Duration: Consulting assignment for 4 months, with good opportunities for employment with the client

About the Meeting Booker role

Our client offers visit booking services that help the client's salespeople, especially pharmaceutical consultants, to have an efficient and structured day in the field.

As a meeting booker, you play a central role in ensuring that the client's salespeople get the best start to their day by scheduling meetings with their most important customers.

Working hours are during weekdays, daytime, full-time, starting in August.

You will be employed by Jefferson Wells for 4 months and then transition to employment with the client.

Your main responsibilities include:

• Handling incoming calls and emails from customers
• Resolving customer inquiries and issues in a service-oriented and prompt manner
• Ensuring that all customer interactions maintain high quality and provide a positive experience
• Collaborating with internal teams to ensure customer satisfaction
• Documenting customer cases in relevant systems

Who we are looking for

We are looking for you who have a natural sense for service and thrive in a role where you have daily contact with customers. You are a positive person who communicates easily and solves problems, and you like working towards clear goals. To succeed in the role of customer service representative, we see that you have previous experience in service professions and are comfortable handling multiple cases simultaneously.

We are looking for you who:

• Have a high school diploma
• Have very good knowledge of Swedish, both spoken and written
• Are outgoing and have a positive attitude
• Are not afraid to reach out to new people and solve their problems
• Have previous experience in service or customer service
• Enjoy working towards set goals and deadlines

About Jefferson Wells

Jefferson Wells is a consulting and recruitment company specialized in staffing managers and specialists within sales, finance, purchasing, HR, and supply chain. With deep industry knowledge and close collaboration with both clients and consultants, we create accurate matches that strengthen businesses and give our candidates good opportunities for long-term career development. Jefferson Wells is present in about 50 locations in Sweden and in more than 50 countries globally, and is part of ManpowerGroup. Through our strong network and continuous influx of assignments, we can offer many exciting career opportunities with attractive employers.

Application

Does this sound like the next step in your career? Welcome to register your CV via the link. If you have any questions or thoughts regarding the position, contact Gentrit Ajdini, [email protected] or +46 72 207 95 19.

We look forward to your application!