Vacant job

Take the chance to develop your service skills and broaden your CV with customer service experience at Elgiganten!

Elgiganten is a market-leading company in the retail of home electronics in the Nordic region. As a Customer Service Representative, you will deliver top-class service to their thousands of customers!

In the role of Customer Service Representative for Elgiganten, you will primarily handle incoming calls. As you develop, you will also handle inquiries via email and chat. To master the role, you will be supported by your managers who have experience in the service, and you will have access to tools to handle customers in the best possible way. The cases you will handle consist of invoice, delivery, and insurance questions, as well as store inventory balances.

The position is based on 80% hours, and you will receive flexible working hours and the opportunity to influence your own schedule.

We are looking for you who:

• Are service-oriented
• Are motivated to learn new things
• Have passing grades in Swedish 1/A and English 5/A
• Have good computer skills
• Can work part-time at 80% from our office in central Gothenburg
• Can work full-time during the training period (approx. 15 working days)

Why work with us?

At Concentrix, we strongly believe in the importance of creating an environment where our employees thrive and can succeed in their roles. Here, you become part of an energetic team in an open-plan office with close contact to your colleagues and managers. We can proudly say that with us, you have the privilege of enjoying:

• Permanent employment at 80%, with a 6-month probation period
• Team activities both on- and off-work to make the job more fun
• A collective agreement with Unionen, which is a given for us so that you can feel secure in your employment
• A bonus model based on your performance
• A wellness allowance of 3,500 SEK per year
• Continuous coaching to support you in your role
• Good career development opportunities and the chance to participate in our internal career program, Concentrix University!
• A fresh and lovely office in Gothenburg that is easy to get to.

Experience the best version of you!

We want to hear from you if this feels like the right step for you in your career. Apply today and become part of us at Concentrix!

Start: 2026-06-08 and 2026-06-15

Employment type: Part-time, 80%

Working hours: Varying hours on weekdays, Monday - Friday between 08:30-18:00

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.