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Insurance Investigator for Control Department – Stockholm or Visby

FÖRSÄKRINGSKASSAN

Stockholms län, Stockholm

Previous experience is desired

10 days left
to apply for the job

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes 21 million decisions that impact people's lives and society as a whole. We disburse approximately 260 billion SEK annually. These are everyone's tax funds in our care, which is a significant responsibility. Therefore, we delve into every case, adhere to laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to Försäkringskassan.

The main task of the Control Department is to investigate suspected benefit fraud. Investigations range from relatively uncomplicated cases to organized and systematic criminal activity. The duties include administrative tasks, qualified investigations, and issuing negative decisions.

Investigations, Analysis, and Teamwork

As an Insurance Investigator, you have an important mission: to help citizens so that the right person receives the right benefit at the right time. You provide the conditions for clarity and security in all contacts with Försäkringskassan. Contact is made via telephone and in writing. In your work, you conduct qualified investigations and subsequently make decisions. Every individual has a unique situation that needs to be met based on their specific needs. As an Insurance Investigator, you handle confidential information, which places high demands on proper handling. Therefore, it is important that you have a high level of security awareness.

When working with controls, you encounter people who may have received benefits from Försäkringskassan on incorrect grounds, either consciously or unconsciously. You conduct controls that contribute to ensuring that the correct benefits are paid out. The work includes both qualified and complex investigations as well as simpler investigations and insurance administration, providing varied tasks. The work involves investigating and making decisions regarding various benefits, which places high demands on you as an employee to find the correct legal provisions and benefit regulations. In cases where benefits have been paid out incorrectly, you must also decide whether to file a police report. You occasionally have personal meetings, including home and workplace visits. You collaborate with, among others, the Swedish Police Authority, the Swedish Tax Agency, the Inspectorate for Care and Social Services, municipalities, and the Swedish Enforcement Authority.

This is a job for you who want to take responsibility.

We are looking for you who

  • have a university degree or experience and qualifications that can be considered equivalent
  • are stable and trustworthy
  • act on your own initiative and take responsibility for high-quality results
  • have a systematic and meticulous working method
  • can understand and analyze complex issues
  • have good communication skills
  • collaborate effectively with others to achieve common goals
  • are computer literate

It is an advantage if you

  • have worked with qualified investigations and made decisions affecting individuals, preferably at a government agency
  • have good knowledge of how to professionally meet people in different life situations
  • have experience with one or more different benefit types at Försäkringskassan
  • have experience in driving investigations, defining their scope, and making decisions
  • have experience performing in a result- and goal-oriented operation
  • have experience collaborating with other actors focused on control or crime prevention
  • have experience with investigations within control and supervision activities
  • have experience with qualified side assignments

We place great emphasis on your personal qualities.

Other Information

Multiple positions, permanent, full-time, with start date as agreed. Probation period may apply. In accordance with Försäkringskassan's security guidelines, background checks will be conducted in this recruitment. Swedish citizenship is required for this position. Remote work is possible if the job allows. In this recruitment, work psychological tests may be used as part of the selection process. Location: Stockholm or Visby.

Want to know more about Försäkringskassan as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss (https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss)

Contact Persons

Manager: Bardia Kharazmi, 010-116 10 48 (for questions about the position). HR Specialist: Frida Skogsborn, [email protected], 010-112 24 18 (for questions about the recruitment process). Union Rep (ST): Robert Mandelberg, 010-112 04 62, Saco-S: Narcisa Karahmetovic, 010-111 98 49, Seko: Johanna Grundström, 010-115 30 44.

Application

We welcome your application by June 14, 2026. Please upload your degree certificates, grades, and references with your application.

If you have protected personal data or no access to Bank-ID, please call the HR specialist named in the advertisement for assistance with submitting your application.

In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.

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