Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise.

For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center.

For our clients, this means we are a reliable supplier that can quickly match the right competence with the right needs. In addition to our strong internal consulting organization, we have an extended partner network, allowing us to offer even greater flexibility and breadth in delivery.

Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.

Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are members of Almega Kompetensföretagen and follow their collective agreement with Unionen.

MDM / Telephony Technician for a client within a government agency

Do you want to work in a socially important IT environment where stability, security, and user support are in focus? We are now looking for two MDM / Telephony Technicians for our client within a government agency in Norrköping.

As a consultant at Eccera, you get a secure employment and gather valuable work experience on assignments with our clients. Your consulting manager supports your development as you continuously gain new experiences and knowledge. An excellent opportunity to advance your career.

Your responsibilities

In the role of MDM / Telephony Technician, you will work with the development, support, and management of telephony and MDM solutions in a larger IT environment. The focus is primarily on handling mobile devices and administering MDM platforms, but work related to tablets and PBX systems is also included.

You will become an important part of a team responsible for ensuring that introduced services function stably, securely, and efficiently for the organization's users. The role involves close collaboration both internally and with external suppliers and partners.

You will also handle more advanced support cases escalated from 1st and 2nd line support, as well as participate in various projects and improvement initiatives.

Examples of tasks

• Administration and handling of mobile devices and tablets
• Work in MDM platforms with a focus on XenMobile or similar solutions
• Support, troubleshooting, and incident management within telephony and MDM
• Handling and administration of PBX systems
• Collaboration with internal teams and external suppliers
• Participation in projects and development initiatives
• Ensuring services function efficiently and stably for end-users

Your profile

We are looking for you who have experience in client management, MDM, or related IT operations/support areas and who thrive in a role where technology, structure, and collaboration are central.

To succeed in the role, we would like you to have:

• At least 4 years of experience in client management, device management, MDM, or a similar area
• Experience with XenMobile on-prem or similar MDM platforms
• Experience working with telephony and/or PBX systems
• Good knowledge of the Office package
• Experience working in teams in IT-related assignments
• Good ability to express yourself in Swedish and English, both verbally and in writing

We also believe that you are a person who works in a structured manner, is solution-oriented, and finds it easy to collaborate with others.

Other

Location: Norrköping

Scope: Full-time 100%

Remote work: Possibility of partial remote work up to approx. 60% upon agreement

Start: According to agreement

Note that the assignment may be subject to security clearance and register control according to the client's requirements.

We work with ongoing selection and the position may be filled before the application deadline. Welcome with your application!

What we offer

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications within the latest technology. We place great value on our employees continuously developing. Therefore, we offer you the opportunity to create an individual education plan, where we cover both study materials and the certifications themselves. During your development, we will match your competence to the right assignment as you advance.