Vacant job

Our client offers an exciting role in an international company in Lund, where you will become part of a tight-knit and non-hierarchical team. Here you will work practically with the latest conference room technology in modern office environments, with a strong focus on installation and support in a newly built property.

About the role

In this role, you will work closely with a team responsible for conference rooms, video conferencing solutions, and AV technology. The focus is on operational work involving the installation, troubleshooting, and support of technical equipment, particularly in connection with the construction of a new office building.

What we offer

• The opportunity to work in a modern and technically advanced environment.
• A helpful and non-hierarchical team with close collaboration.
• A varied daily routine involving support, installation, and problem-solving.
• Great opportunities for technical development and learning new systems and solutions.
• A workplace where initiative and collaboration are highly valued.

Responsibilities

The role involves the operation, installation, support, and maintenance of conference room technology, with a special focus on establishing new systems in a modern office environment.

• Installation and configuration of conference room equipment
• Mounting of screens and other AV equipment
• Inventory and management of technical equipment
• Troubleshooting and support related to conference rooms and meeting technology
• Handling cases and alarms via case management systems
• User support via Teams, phone, and on-site
• Collaboration with the team regarding operations and daily priorities

We are looking for someone who

• Has completed post-secondary education in IT support, operations, or similar
• Has experience with practical installation work in AV, conference rooms, or IT
• Is accustomed to hands-on work with mounting, cabling, and technical equipment
• Is comfortable working out in the business environment and in close contact with users
• Has basic knowledge of IT, networks, or support
• Has a good technical understanding of hardware, software, and networks
• Has experience in technical support or installation
• Has a very strong service orientation and ability to interact with users
• Is fluent in Swedish and/or English, both spoken and written

It is an advantage if you have

• Experience with the installation of conference rooms or AV technology
• Knowledge of Cisco Control Hub
• Knowledge of Microsoft Teams Rooms Pro Management
• Experience with ServiceNow or other case management systems
• Knowledge of Active Directory

To succeed in the role, you have the following personal qualities:

• Adaptable
• Helpful
• Intellectually curious
• Meticulous
• Solution-oriented

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the role be sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.