Vacant job

Do you want to work close to the business operations and be the one who ensures that the technology works when it is needed most? We are now looking for an IT Support Technician who thrives in a practical, social, and varied role. Here you will become an important part of a team that together creates a modern, stable, and user-friendly IT environment!

Your daily life in the role

As an IT Support Technician, you will be the person users turn to when technology fails - and the one who ensures they are up and running again quickly. You work practically with clients, accessories, and software, and you are involved in the entire process: from installation to troubleshooting and follow-up. Your contribution is immediately noticeable and contributes to a stable and secure IT environment.

You will mainly work with:

• Providing on-site support and helping users with everything from login issues to application support
• Installing, configuring, and deploying computers, monitors, meeting room equipment, printers, and other client devices
• Troubleshooting and resolving software and hardware issues, such as network connectivity, tools, peripheral equipment, and operating systems
• Managing permissions, accounts, and passwords via systems such as AD, O365, or other identity systems
• Performing reinstallation, backup/restore, and other actions in case of incidents
• Documenting cases, registering actions, and ensuring good case management
• Replacing, registering, and delivering equipment such as client computers, mobile devices, and accessories
• Participating in continuous improvement work and contributing to raising the user experience over time

Who are you?

You are a person who thrives in a role where technology and service meet. You enjoy troubleshooting, guiding users, and creating workdays that run smoothly for others. Adapting quickly, taking responsibility, and solving problems with a calm and pedagogical approach comes naturally to you. You are curious about technological development and structured enough to keep order even when the workday moves at a fast pace.

We believe you have:

• At least 1 year of experience as an IT Support Technician, Service Desk Technician, or similar support role
• Experience working with client computers, accessories, and standard hardware
• Experience with case management systems (e.g., ServiceNow, Jira, TopDesk, or similar)
• The ability to communicate clearly and professionally in both Swedish and English

About Experis

Experis is a leading global consulting company within IT/Tech with over 600 consultants on assignment in Sweden and 22,000 consultants around the world. Through Experis, you gain access to a wide variety of exciting assignments with our interesting customers in both the private and public sectors. You can take on assignments through your own company or as a permanent consultant. At Experis, you become part of the team and gain access to a broad network of colleagues within your field of expertise.

At Experis, you get a personal consultant manager and continuous competence development so that you can stay up to date with new technology. Experis, which is part of ManpowerGroup, has a long-term sustainability effort (Working to change the world - ESG strategy) with the goal of contributing to solving the shortage of competencies, including IT resources.

We at Experis are a values-driven company, and everything we do is permeated by our values: People, Knowledge, and Innovation.

People | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that the individual takes personal responsibility and delivers within the scope of their job description. We are non-hierarchical, and our work climate is built on openness and security.

Knowledge | We have a "growth mindset" and keep ourselves relevant in the market by constantly moving and raising our own competence, our consultants', as well as our solutions/offers.

Innovation | We dare to try new things and fail. It takes courage. We have an outside-in focus and are always working on value-creating activities for our target groups.

What can we offer you?

At Experis, we are proud of our consultants, and together we find the right challenges for you. We have high expectations of you, but in return, we offer you good development and career opportunities. In addition to the opportunity to develop your skills on exciting assignments, you are offered a probationary period according to collective agreement, market-competitive monthly salary, regulated vacation and vacation pay, wellness allowance, occupational pension and insurance, as well as many other benefits - just as it should always be.

Does this sound like the right role for you? Contact us today and become part of Experis - where your IT career takes the next step!

Other information

When you submit your application to us, we will review it and assess whether your profile matches our needs. We will then invite you to a dialogue with one of our Talent Acquisition Specialists if you have a matching profile. Regardless of how the process proceeds, you will always receive feedback.

We look forward to hearing from you!