Vacant job

Elgiganten is a market-leading retailer of home electronics in the Nordic region. As a Customer Service Representative, you will deliver top-class service to their thousands of customers!

In the role of Customer Service Representative for Elgiganten, you will primarily handle cases via incoming calls. As you develop in the role, you will also handle inquiries via email and chat. To succeed in this position, you will be supported by experienced managers and provided with tools to serve customers in the best possible way. You will handle cases related to invoices, deliveries, insurance, and in-store inventory balances.

The position is based on 80% hours, and you will have flexible working hours with the opportunity to influence your own schedule.

We are looking for someone who:

• Is service-oriented
• Is motivated to learn new things
• Has passing grades in Swedish 1/A and English 5/A
• Has good computer skills
• Can work part-time (80%) from our office in central Gothenburg
• Can work full-time during the training period (approx. 15 working days)

Why work with us?

At Concentrix, we strongly believe in the importance of creating an environment where our employees thrive and succeed in their roles. Here, you will become part of an energetic team in an open-plan office with close contact to your colleagues and managers. Proudly, we offer you the following benefits:

• Permanent employment at 80%, with a 6-month probation period
• Team activities both during and outside work hours to make the job more fun
• Collective agreement with Unionen, ensuring security in your employment
• A bonus model based on your performance
• Wellness allowance of 3,500 SEK per year
• Continuous coaching to support you in your role
• Great career development opportunities and access to our internal career program, Concentrix University!
• A fresh and pleasant office in Gothenburg that is easy to reach.

Experience the best version of you!

We would love to hear from you if this feels like the right step for you in your career. Apply today and become part of the Concentrix team!

Start date: 2026-06-08 and 2026-06-15

Employment type: Part-time, 80%

Working hours: Variable hours on weekdays, Monday–Friday between 08:30–18:00

Concentrix is an equal opportunity employer.

We are proudly united as one team, one company, globally. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.