Vacant job

Service Technician for Workshop

We are now looking for a handy and structured service technician for our workshop in Stockholm. Here, you will work with inspection cameras and pipe inspection systems – equipment that requires both technical finesse and logical thinking.

The role is a unique combination of practical problem solving, advanced electronics/mechanics, and customer contact. You are responsible for the entire chain: from receiving a service case to delivering a fully functional solution to the customer.

Responsibilities

• Customer and goods reception.
• Register service cases and handle them from start to finish.
• Unpack, register, pack, and ship parcels and pallets.
• Create orders, quotes, invoices, and delivery notes.
• Manage service cases in CRM systems (e.g., HubSpot or similar).
• Search for information in manuals, databases, and supplier documentation.
• Contact suppliers for technical support and spare parts.
• Troubleshooting, repair, and maintenance of technical equipment.
• Technical support for customers.
• Plan and report on your own work.
• Participate in projects and collaborate in teams.
• Service and field work at customer premises when needed.

We are looking for someone who

• Has good technical understanding.
• Can work independently and take responsibility for projects.
• Is structured and can plan your work.
• Enjoys customer contact via phone and email.
• Can collaborate in teams.

Competencies

• Good computer skills (Office, browsers, email, etc.).
• Experience with CRM systems and business systems is a merit.
• Experience with technical service or repair is a merit.
• Technical education or equivalent experience.

Requirements

• Category B driver's license.
• Fluency in Swedish and English, both spoken and written.

Merits

• Category C driver's license.
• Technical or engineering education.

About the role

The position involves varied work where you combine practical technology with administration and customer contact. You will become an important part of the team and contribute to ensuring high quality in service and support.

Application

Send your CV via email to: [email protected]

The selection process takes place in three steps:

1. We review incoming CVs.
2. We then contact relevant candidates for a short phone call.
3. Finally, we conduct an interview on-site.

We look forward to receiving your application.