Vacant job

About the role In this receptionist position, you will help develop a service role in one of Gothenburg's most popular shopping centers!

In the beautiful information desk at Frölunda Torg, you as a receptionist are part of the shopping experience for visitors and a natural contact point for employees in the center. Together with your colleague, you will be the face of the shopping center, which requires good communication skills, empathy, and a positive attitude. We offer varied and independent work in a pleasant environment with cheerful and service-oriented colleagues.

The tasks are varied and include referring visitors, answering questions, selling gift cards, and contacting suppliers and center management. The role also includes administrative tasks, such as working in Canva to create information sheets or simpler marketing materials. Other administrative duties may include handling internal matters, documentation, and follow-up.

You will become an important contact point for everyone in the center and deliver high-level service daily!

Who you are You are a true service star who is passionate about providing exceptional service and enjoys working administratively. You have a flexible work style where you tackle emerging challenges in a solution-oriented and non-hierarchical manner. You understand the importance of working together as a team, but also of working independently and taking responsibility for your own tasks.

Previous experience

• You have previous experience working in service, reception, or similar roles

• You speak fluent Swedish and English

• You have experience with the Office suite

• Completed upper secondary education

The employment Type of employment: On-call/As-needed. Employment level: You may be called in at short notice on the same day as well as during planned absences. You can apply for open shifts and enter your availability in our scheduling app. Start: Immediately. Working hours: Varying during the center's opening hours (weekdays: 10:00-20:00, Saturdays: 10:00-18:00, and Sundays: 11:00-17:00).

About Middlepoint We know that a personal and positive approach is the foundation of a good service experience. With care and hospitality as our guiding principles, Middlepoint has delivered high-quality workplace and front desk services since its founding in 2009. We are ISO certified in quality (9001), environment (14001), and occupational health and safety (45001) and are a wholly-owned subsidiary of Coor. Through carefully and thoughtfully selected employees, we create welcoming environments where we can focus on all the details and do that little extra. At Middlepoint, the customer is at the center.

Are you interested in a challenging and truly fun opportunity? Send in your CV and cover letter.

Follow us on Instagram to see more of what is happening with us:

http://instagram.com/middlepoi... (http://instagram.com/middlepoi...)

The team at Middlepoint!