Vacant job

We are looking for a Heat Pump Technician at Thermia in Örebro. A new and developmental role with technical support for complex cases.

If you already know heat pumps and want to use your experience at a more qualified level, this could be your next step. In this role, you will work with advanced troubleshooting, technical support for complex cases, and quality-related issues at dealers and installers. At the same time, you will contribute insights from the field that influence both product development, quality, and internal working methods. This is a role for you who want to combine technical expertise, independence, and close collaboration with both customers and colleagues in a market-leading company.

Interested? Apply today!

Your Employment Offer

At Thermia, you will get an independent specialist role where you use your experience to solve technically complex cases, support dealers, and contribute to moving our work forward. You will work closely with service, sales, quality, and development, making you an important link between the field and the organization. The role suits you if you enjoy working in the field and want to maintain your connection to the technology while having greater opportunities to influence, share your competence, and work more consultatively than in a traditional service technician role.

In the role, you are offered competence development, career opportunities, and a flexible workplace based out of our office in central Örebro.

Your Responsibilities

You will among other things:

• investigate technical and quality-related cases at dealers and installers
• perform advanced troubleshooting, measurements, and analysis of heat pump systems
• document cases and suggest relevant actions
• provide technical support and assist dealers with complex issues
• contribute field insights to internal teams and improvement work
• represent Thermia professionally in contact with customers and partners

Worth Knowing

Your base is at our office in Örebro, where several of your colleagues in the sales organization work. Your direct manager is located at the headquarters in Arvika, together with colleagues within service, quality, development, and production.

We offer a thoughtful introduction, support from internal specialists, and good opportunities for continued development. You will get an independent role with flexibility in planning, the right work tools, and clear conditions for travel and field work.

The role involves travel throughout Sweden, primarily within the Mälaren Valley and surrounding areas. You will be on the road on average 3-4 days per week.

Our Expectations

To succeed in the role, you have a relevant technical education within, for example, HVAC, refrigeration, electrical, energy, or equivalent experience. You have several years of experience from the heat pump industry, preferably as a technician, service technician, installer, or within technical support.

We would like you to have good experience in troubleshooting, service, and analysis of different types of heat pump systems, as well as a strong technical understanding of heat pump technology, control systems, and installations. As a person, you work in a structured and independent manner, have a clear customer focus, and feel confident in guiding and supporting dealers with technical questions.

You communicate fluently in Swedish and English, are accustomed to working in digital systems, and have a B driver's license. Since the role involves travel, we also see that you thrive in a mobile daily life and in meetings with people.

Interested?

The recruitment is carried out in collaboration with TNG Tech – specialists in data-driven and unbiased technology and engineering recruitment, as well as staffing and interim solutions. We look forward to receiving your application with a CV or LinkedIn profile, and without a cover letter, in our simple application form. Please note that we cannot receive applications via email, but you are always welcome to email the recruiter with questions. After submission, we will anonymize your personal data and ask you to complete a few recruitment tests before we make an initial assessment. Of course, you will receive more information about each step when it is time, and as soon as you submit your application, you can follow it in real-time via our website. Please note that we conduct ongoing selections, so the position may be filled before the application deadline. Warmly welcome!