Vacant job

Do you want to work in a forward-thinking and innovative company experiencing rapid growth with exciting clients? Do you want to work long-term on customer relationships and take clear business responsibility in a growing operation? At Pokayoke, you will have a central role where you build and develop collaborations with customers within logistics and supply chain, from first contact to long-term partnerships.

Our beloved Pokayoke is undergoing strong growth. In a changing market, we are growing like never before, and our specialist areas are gaining new ground. With an annual growth of approximately 60% and an annual turnover of around 500 million, there are great opportunities to influence our continued development. To strengthen our presence, we are now looking for an Account Manager in Norrköping – for you who want to help shape our journey!

About the role

In this role, you work closely with our customers, immerse yourself in their operations, and become a natural collaboration partner through change, growth, and operational challenges. This is a role for you who wants to build relationships over time, where trust, business understanding, and quality are crucial.

Your responsibilities

You are responsible for the entire customer journey and are the link between the customers' needs and Pokayoke's offering.

The role involves that you:

• Are responsible for the customer relationship from first contact to long-term management
• Build, develop, and nurture relationships with new and existing customers
• Identify and develop business opportunities through active prospecting
• Customize solutions based on each customer's needs, goals, and conditions
• Work closely with internal colleagues to ensure quality, delivery, and long-term value

You are based at our office in Norrköping and work primarily with customers in your region and surroundings. Travel may occur.

Who are you?

We are looking for someone who is confident and professional in their professional role. You have a business-minded approach, good structure in your work, and enjoy taking responsibility and making decisions.

We believe that you:

• Have experience with customer relationships in a similar role, preferably within staffing or logistics
• Are accustomed to working independently and taking ownership of your customer dialogues and business
• Communicate clearly and build trust naturally
• Are driven by seeing both customers and colleagues succeed

You combine structure with flexibility and contribute to the team's development through clear commitment and a professional approach.

Why Pokayoke?

Pokayoke was founded in 2022 and has grown rapidly since then, both commercially and organizationally. We work with freedom under responsibility, clear goals, and a strong focus on quality and long-term relationships. Here, you get a clear mandate and large scope for action, with the opportunity to grow in tandem with the company and take on greater responsibility over time.

You will become part of a specialist team within logistics, business development, and interim management, where you work close to the business and clearly see the results of your work. The environment is characterized by collaboration, engagement, and high ambitions, with short decision-making paths and ample room to influence.

Application

Do you recognize yourself in the description? Then we look forward to hearing from you! We review applications on an ongoing basis, so please submit your application as soon as possible via https://www.pokayoke.se (https://www.pokayoke.se). Please note that we do not accept applications via email. If you have questions about the position, you are welcome to contact the responsible recruiter Felicia Pettersson at [email protected] or researcher Amanda Jansson at [email protected]