Vacant job

About the Role As a receptionist, you will help develop a service role in one of Gothenburg's most popular shopping centers!

In the beautiful information desk at Frölunda Torg, you as a receptionist are part of the shopping experience for visitors and a natural contact point for employees in the center. Together with your colleague, you will be the face of the shopping center, which requires good communication skills, empathy, and a positive attitude. We offer a varied and independent work in a pleasant environment with cheerful and service-oriented colleagues.

The tasks are varied and include, among other things, directing visitors, answering questions, selling gift cards, and contacting suppliers and center management. The role also includes administrative tasks, such as working in Canva to create information sheets or simpler marketing materials. You will update and manage content on various digital platforms and administer and coordinate when, for example, a new store opens. Other administrative tasks may include handling internal matters, documentation, and follow-up.

You will become an important contact point for everyone in the center and deliver high-quality service daily!

Who You Are You are a true service star who is passionate about providing exceptional service and enjoys working administratively. You have a flexible work style where you tackle emerging challenges in a solution-oriented and non-hierarchical manner. You understand the importance of working together as a team, but also of working independently and taking responsibility for your own tasks.

Previous Experience

• You have previous experience working with service, reception, or similar roles
• You speak fluent Swedish and English
• You have experience with the Office package
• Completed upper secondary education
• Experience working in CMS tools (e.g., WordPress) is an advantage

The Employment Employment type: Fixed-term contract (probationary/contract), with a possibility of extension. Degree: The position is 79.63% and lasts for approximately one year. Start: Immediately. Working hours: Monday to Friday 13:45-20:10 and every other Sunday 09:30-14:00.

A background check is conducted prior to employment as part of the recruitment process.

About Middlepoint We know that a personal and positive approach is the foundation of a good service experience. With care and hospitality as our guiding principles, Middlepoint has delivered high-quality workplace and front desk services since its inception in 2009. We are ISO certified in quality (9001), environment (14001), and occupational health and safety (45001) and are a wholly-owned subsidiary of Coor. Through carefully and thoughtfully selected employees, we create welcoming environments where we can focus on all details and make that little extra special. At Middlepoint, our customers are at the center.

Are you eager for a challenging and truly fun opportunity? Send us your CV and cover letter.

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Warm regards,
The Middlepoint Team!