Vacant job

At a technology-intensive industrial company with a global reach, you will take on a key role where IT meets production. Here you combine practical work close to operations with system development and technical problem-solving – all in an environment where your skills make a real difference. You become part of a company that invests in innovation, quality, and long-term development, where you are given significant responsibility and the freedom to shape your workday.

About the role

In this role, you will have a central function in a high-tech industrial company that develops and produces advanced technical products with a global reach. You will become a crucial link between production and IT, supporting daily operations while developing system solutions that improve the business. A typical workday begins with you being available on the production floor as work starts – you assist with everything from screens and iPads to network connections and system logins. Afterward, the focus shifts to more system-oriented tasks. You work with creating and managing serial numbers, analyzing test reports, handling order flows, and optimizing internal systems. You troubleshoot bugs, improve functionality, and ensure systems run seamlessly – both for users and behind the scenes. The role combines technical support with system development and requires an eye for both details and the big picture. You work closely with production, logistics, and management, having the opportunity to influence how technology is used and developed across the entire organization.

The position is located on Gotland and requires 100% on-site presence.

What we offer

• A key role in a technology-driven company with a strong innovation culture
• The opportunity to influence and develop internal systems and processes
• Varied workdays with both practical and analytical elements
• Close collaboration with various parts of the organization – from production to management

Responsibilities

• Provide daily technical support for all hardware used at the production facility (computers, scanners, label printers, printers, specialized test equipment, handheld devices, network-related equipment, etc.).
• Maintain and further develop internal systems for order management, warehousing, and production
• Troubleshoot and resolve technical issues in both hardware and software
• Create and manage serial numbers and product data
• Analyze test reports and identify areas for improvement
• Work on system integration and process automation

We are looking for someone who

• Has relevant post-secondary education in IT, e.g., computer science, civil engineering, etc.
• Has previous experience in IT support and system administration
• Has good knowledge of JavaScript, PHP, and SQL
• Understands business systems, warehouse management systems, and production-oriented IT
• Has the ability to troubleshoot technical issues and work with databases and networks
• Has good communication skills and experience collaborating with different parts of an organization

It is an advantage if you have

• Experience in IT support, system administration, or IT management within manufacturing or logistics
• Technical expertise in business systems (ERP), warehouse management systems (WMS), and warehouse control software

As a person, you are self-motivated and enjoy taking responsibility. You are flexible and move comfortably between different parts of the operation. With a structured approach, you plan your day efficiently. You have good teamwork skills and are service-oriented – something that is crucial when supporting operations on-site.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's preference is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the advertisement when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.