Vacant job

About the Company

Sherwin-Williams was founded in the USA in 1866. In 2010, the former Becker Acroma was acquired and has since been part of the Sherwin-Williams group. Today, Sherwin-Williams is a global leader in the paint industry with its own manufacturing, development, and sales. Globally, we have over 61,000 employees, of which 330 are in Sweden, distributed across four locations with manufacturing in Märsta and Bellö, a central warehouse in Nässjö, and a wholly-owned retailer in Vaggeryd. In Sweden, we focus on industrial surface treatment of wood and metal, where our units play a central role in our total sales in Europe.

 Do you want to combine customer contact with logistics, planning, and coordination? We are looking for a structured and solution-oriented customer service specialist who wants to work closely with the business and contribute to efficient delivery flows.

About the Role

You will work at the intersection of customer service, transport, and supply chain, responsible for coordinating order flows and ensuring that deliveries are made on time and according to agreements.

The role involves daily contact with customers as well as close collaboration with warehouses, carriers, production, and the sales organization. You will handle both national and international deliveries, including more complex cases and export flows.

Responsibilities

You will be responsible for the entire order and delivery flow, which includes registering and following up on customer orders, planning and booking transports, and ensuring deliveries according to agreed terms.

You will also work with export orders and documentation, follow up on delivery status, and handle deviations and complaints. The role involves close collaboration with internal functions as well as participation in improvement work and projects related to logistics and systems.

Your Profile

You are structured, responsible, and enjoy a role where you can combine planning, problem-solving, and customer contact. You have the ability to handle multiple parallel cases in a fast-paced environment and act proactively when challenges arise.

As a person, you are communicative and confident in dialogue with both customers and internal stakeholders. You have a holistic perspective on the logistics chain and contribute to positive collaboration within the team.

Qualifications

• High school education or equivalent

• 2–3 years of experience in customer service, logistics, or order management

• Experience in delivery planning, transport booking, and order flows

• Knowledge in logistics/supply chain as well as export, Incoterms, and documentation

• Good system skills, preferably ERP (e.g., SAP, SAGE, or Oracle)

• Good knowledge of Microsoft Office

Languages: Swedish, English, and German – fluent in both spoken and written

The location is Nässjö.

 In this recruitment, we have chosen to collaborate with Uniflex Höglandet. If you have questions about the position, please contact Jacob Cocuhér Stridh at [email protected]

We look forward to your application!