Front Office Manager (temporary position) at Scandic Klara

Located in the heart of Stockholm, Scandic Klara is a tranquil oasis with a friendly atmosphere. Here, the service experience is our focus, and we know that the path to achieving this goes through fantastic staff!

In our restaurant Stortorget, located in the courtyard, we serve breakfast, large conference lunches, and dinners – all with the feeling of dining in a courtyard in Gamla Stan. Here, you can enjoy a calm and cozy atmosphere while the hustle and bustle of Stockholm City and the fantastic Hötorget are just outside your door.

If you love service, meeting guests, and enjoying nice breakfasts in a cozy atmosphere with the buzz of Stockholm City just outside, then you are the one we are looking for! Welcome to Scandic Klara!

We are looking for a Front Office Manager (temporary position) at Scandic Klara.

At Scandic, everyone works together to create a world-class guest experience throughout the guest's stay. As Front Office Manager, you are the one who motivates, drives, develops, and engages everyone in the team to take great personal responsibility for improving work methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills that we exceed the guest's expectations, and we also have a lot of fun at work!

What does the role entail?

In this role as Front Office Manager, you are responsible for:

The Front Office, where you have overall responsibility for ensuring our guests receive world-class service from check-in to check-out. This means ensuring that you and your team always keep the guest in focus.

You lead and develop the operations and employees based on the company's strategy, goals, and local conditions. You have a passion for service, and through your leadership, you inspire and motivate your employees while creating conditions for you to together create outstanding guest experiences. As Front Office Manager, you are also part of the daily operations, and you are responsible for planning and staffing based on the needs of the business.

Who are you?

You view changes positively and have the ability to lead others through them, are flexible, and easily see solutions and build relationships. You are a leader who sees it as natural to be present at different times and days and have a holistic perspective in everything you do. You recognize the value of collaboration, providing regular feedback, and are communicative in your leadership style. You plan your time and work purposefully towards short- and long-term goals. As a manager with us, you live by our leadership compass with Inspire, Collaborate, Build trust, and Empower as a natural part of your leadership. You embody our values and act as a role model in your role.

You have previous experience leading others in a similar role and relevant education and experience in the service industry. You have good administrative skills, experience in financial planning and follow-up, and are comfortable working with various systems. You also need to have good knowledge of Swedish and English, both spoken and written.

Information about the position:

The position is a full-time temporary employment until the end of February 2027.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we encourage you to apply as soon as possible. In this recruitment, we use personality tests as part of the selection process.

Bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us – contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD