Client Administrator at Fosie Prison

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand detention, and client transport.

Fosie Prison is located on the outskirts of Malmö and was built in 1986. Fosie is a security class 2 prison with space for 173 men, where approximately 300 employees and 10 managers manage, lead, and develop the operations. The operations are in constant change and have been expanded several times over the years, including by establishing places for particularly resource-intensive inmates (SRI) and through a new modular building completed in 2023.

Read more about Fosie Prison's operations on our website: https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/fosie/#verksamhet (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/fosie/#verksamhet)

JOB DESCRIPTION

Under the leadership of the prison inspector, you as a client administrator will be responsible for the overall client work. This includes planning, following up, and ensuring the quality of work with clients' enforcement planning, calculation of sentences, and preparing and making decisions in accordance with prison, remand, and administrative laws as per delegation. Your assignment includes making assessments based on applicable regulations, guidelines, and practices, as well as continuously guiding and educating staff in the client process. The assignment also includes assisting prison inspectors in handling victim information and sentence calculations. Collaboration with other parts of the Prison and Probation Service and other authorities occurs frequently. Other administrative tasks may also arise.

The work requires a high level of confidentiality and security awareness, as well as an understanding of how security is assessed and why we make the assessments we do. The position involves a lot of communication with various parties such as relatives, inmates, colleagues, and other authorities, which places demands on good communication skills and a service-oriented approach. You must be responsible and capable of making independent decisions and have the ability to determine which cases should be anchored with the nearest supervisor.

QUALIFICATIONS

To succeed in the role of client administrator, it is important that you have a structured and organized way of working. You plan and carry out your work efficiently, even under high workloads or temporary tasks. You are flexible and easily adapt to prevailing circumstances and see opportunities in changes. As a person, you are secure, stable, and distinguish between personal and professional matters. It is important for you to always act in accordance with decisions made, policies, and guidelines. You are pedagogical and have a clear way of communicating, as well as adapting the way you convey information according to the recipient to ensure that your message is received.

For us, it is important that you share the fundamental values of the Prison and Probation Service regarding a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally through your approach. We place great emphasis on personal suitability.

We are looking for someone who has:

• a university or college degree with a legal or behavioral science focus or other education combined with work experience that the Prison and Probation Service assesses as equivalent
• documented experience in administration/handling
• good computer skills
• good knowledge of Swedish and English in both spoken and written form

It is an advantage if you have:

• completed the Prison and Probation Service's e-course on Victim Control and have experience handling controls
• completed the Prison and Probation Service's basic training in sentence calculation and have experience handling sentence calculations
• finished the Prison and Probation Service's basic training with a passing result
• work experience as a client administrator
• experience with the Prison and Probation Service's client administrative systems
• experience working within the judicial system
• experience handling tasks that consist of legal decisions and experience in mentoring roles
• experience managing client cases in prison
• good knowledge of RBM (risk, needs, and receptivity)
• training in and experience with enforcement planning and investigation
• a B driver's license

OTHER

The Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. The answers to the selection questions and CV will form the basis for whether you qualify to proceed in the process.

To be considered for employment within the Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness and comply with applicable laws. This means that you stand up for democratic values and the state values that apply to the Prison and Probation Service's operations.

Some positions are placed in security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

Ongoing selection and interviews will be conducted.

The Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person indicated in the advertisement.

We kindly but firmly decline direct contact with staffing and recruitment companies as well as sellers of recruitment ads. The Prison and Probation Service has contracted agreements.