Vacant job

About the Role

As a Customer Support Representative, you will work for the Uber Eats team with a variety of tasks and manage multiple parallel activities. In your role, you will primarily provide support for the Nordic market, interacting with customers and partners. Responsibilities include internal and external communication and customer support. You will mainly work via email and possibly incoming chat, but outgoing contact via phone may occur.

You will initially work exclusively at Uber's office in Solna. After the first three months, you will have the opportunity for remote work a couple of days a week.

Your main responsibilities will include:

• Support for Uber's customers in the Nordic market
• Internal and external communication

The position as a customer service representative is a full-time consulting assignment starting in March. Working hours are scheduled from 8:00 AM to 5:00 PM, including work every other weekend and on public holidays.

About You

We are looking for someone with a high school diploma and excellent skills in Danish and English, both spoken and written. Additionally, you should have good computer system skills.

Furthermore, we see that you are a forward-thinking and proactive person who is willing to take on new tasks and drive your own projects. You have a distinct ability to handle many inquiries simultaneously, are flexible, and have high integrity. This requires good social skills and an ability to thrive with a large network of contacts.

Requirements for the position:

• High school diploma
• Fluent in Norwegian, both spoken and written
• Fluent in English, both spoken and written
• Familiarity with systems
• Proactive, problem-solver, and communicative

We will place great emphasis on personal suitability.

Contact Information

If you have questions about the position or the recruitment process, please feel free to contact us at [email protected] (mailto:[email protected])

We look forward to your application!