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- Service Advisor at Torvalla Bil in Sätra
Service Advisor at Torvalla Bil in Sätra
Torvalla Bil Haninge ABStockholms län, Stockholm
Previous experience is desired
179 days left
to apply for the job
Are you driven by providing world-class service and looking for a varied job where you can work alongside knowledgeable and friendly colleagues? We are now looking for a service advisor for our facility in Sätra, who is motivated by a customer-focused service role. Are you our new colleague? Apply today!
The Role As a service advisor, you will assist our customers from start to finish, from when they drop off their car at the workshop to when they pick it up. You will receive and hand over cars and be responsible for daily customer contact that occurs over the counter, by phone, and through our digital channels. By asking the right questions, you will help plan and book work at our workshop. The job is partially administrative, involving compiling and invoicing completed work as well as compiling work orders.
The role involves independent work but with close collaboration within the team and close contact with other colleagues in the aftermarket. Together, you ensure a positive overall experience for our customers. Your placement will be at our facility in Sätra, and you will report to the Aftermarket Manager. The position is full-time with working hours Monday to Friday according to schedule, 40 hours a week. This is a permanent position, with a 6-month probationary period.
Who We Are Looking For We are looking for a new cheerful and positive star to our team who is driven by providing first-class service to our customers. You are solution-oriented and easily handle various types of work situations. You thrive on juggling multiple tasks at once and, with a systematic approach, deliver what we have agreed upon to the customer. You find it easy to build good relationships and collaborate well with your colleagues.
Basic Requirements
Previous experience in service work
Computer proficiency
Fluent Swedish and good knowledge of English, both spoken and written
Driving license B (Manual)
Basic vehicle knowledge or experience in a similar role is considered an advantage
At least one year of experience in the automotive industry in the same role is considered an advantage
Previous work within Kobra is considered an advantage
What We Offer We offer you an important, social, and varied role in a stable family business where we treat everyone equally. You will work both independently and in a team where we support each other to achieve good results with satisfied customers in focus. The family atmosphere permeates our culture along with our values as the foundation.
It is important to us that everyone who works at Torvalla Bil feels good, which is why we offer wellness grants as well as other benefits such as national cards and favorable discounts. You will have the opportunity to grow with us through training, support, and collaborations to develop in your role and gain more knowledge.
Application We warmly welcome your application! Interviews are conducted continuously, so please send in your application as soon as possible. The last application date is 2026-02-13. For questions about the position, please contact Melissa Ylitalo, Aftermarket Manager, at [email protected]. Please note that applications are made through our website; we cannot accept applications via email.
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