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Service Leader at CERTEGO

Randstad AB

16 days left
to apply for the job

Job Description

CERTEGO is growing and we are looking for someone who wants to be an important part of our journey ahead. If you enjoy customer contacts and leadership, this is an excellent opportunity for you! As a service leader at CERTEGO, you will have significant responsibility in a stimulating role where you lead and develop your team.

In the role of service leader, you act as the spider in the web between the customer, our project managers, and our security technicians. You plan and organize the daily work of the security technicians in the most time-efficient way possible to meet customer needs. An important part of the job is to be present where the action is. You will also travel out to meet our customers.

Main Responsibilities:

  • Overall responsibility for leading and distributing work for your team of security technicians
  • Ensuring established work routines are followed
  • Proactive handling of service orders as well as responsibility for purchasing and invoicing
  • Promote long-term customer relationships and relationship building
  • Coach and support employees
  • Implement goals and guidelines with a clear connection to the company's overall objectives

Areas of Responsibility

Main Responsibilities:

  • Overall responsibility for leading and distributing work for your team of security technicians
  • Ensuring established work routines are followed
  • Proactive handling of service orders as well as responsibility for purchasing and invoicing
  • Promote long-term customer relationships and relationship building
  • Coach and support employees
  • Implement goals and guidelines with a clear connection to the company's overall objectives

Qualifications

We are looking for someone who has completed secondary education and has several years of experience in a leadership role. You have very good computer skills and are a proficient user of Excel. You communicate fluently in Swedish, both verbally and in writing. You hold a B driver's license.

As a person, you are a communicative, unpretentious, and meticulous relationship builder. You are goal-oriented and have a natural ability to follow up on results and deliver within set frameworks. You thrive in an environment where the customer is the focus. You are an inspiring and trustworthy leader and have the ability to create trust at all levels of the organization.

As your assignments may become security classified, Swedish citizenship and a clean police record are required.

In this recruitment, Certego AB collaborates with Randstad. Our goal is to keep our recruitment processes as short as possible, so you have a good experience and do not have to wait too long for a response. We review applications continuously, and the position may be filled before the application deadline, so apply today! In this recruitment process, we also apply personality and problem-solving tests.

We welcome calls from those interested in the job, but we decline calls from those selling ads and recruitment services.

For information: Emily Hann, recruitment consultant, [email protected]

We warmly welcome your application!

About the Company

Certego AB

CERTEGO is a leading Nordic provider of complete security solutions. Our values: I take responsibility, We always want to improve, and Together we make it easy help us move forward in achieving our vision - to be Northern Europe's leading expert in independent access and surveillance solutions. We want security to be safe and easy for even more people.

CERTEGO's offer to you

CERTEGO aims to be the industry's leading employer. Part of this is that we place great importance on your personal development and offer good employment conditions. You can benefit from profit sharing, a company car, where we offer environmentally friendly options, as well as wellness benefits. It is important to us that you feel comfortable, and we work for a high team spirit. A collective agreement exists between Svemek and Unionen.

Would you like to know more about what a workday might look like and get acquainted with potential future colleagues? Follow us on Facebook and LinkedIn! There you can also see news within CERTEGO and view our job openings.

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