Vacant job

Are you a student looking for a rewarding part-time job that easily fits with your studies? Now you have the chance to become part of a leading company in cash handling and value transport. The company offers a modern and dynamic work environment focused on quality, customer satisfaction, and development. We are now looking for engaged students who want to strengthen our client's successful customer service team on a part-time basis.

About the position

In the role of customer service representative, you will be an important part of the team and responsible for handling inquiries from corporate clients. Your main tasks include:

• Answering customer inquiries via phone and email regarding payments, contracts, orders, invoices, fault reports, as well as pricing and transport questions.
• Managing and administering cases in Salesforce.
• Collaborating with other departments to resolve customer issues efficiently.
• Representing the company in the customer's first contact and ensuring a positive experience in every interaction.

The position involves working 1-2 days a week during the semesters, with an expectation of full-time work during the summer. Perfect for those who want to gain valuable work experience alongside their studies!

We are looking for someone who

• Is a student with at least 1 year left of your studies.
• Can work 1-2 days a week and full-time during the summer.
• Has previous experience in a service role.
• Is accustomed to working in various systems and has good computer skills.
• Has a complete high school diploma.
• Speaks and writes fluently in Swedish and English.
• Wants to work 100% physically in the office with your colleagues.

Personal qualities:

• Responsible, structured, and solution-oriented.
• Good at communicating and enjoys a role with a lot of customer contact and using the phone as a tool.
• Service-oriented and committed to creating a positive customer experience.
• Flexible and used to working in a fast-paced environment without compromising quality.
• Has a genuine interest in acquiring new knowledge and learns easily.
• Thrives in a workplace where change and development are in focus.

About the workplace

The company is a market leader in cash handling and value transport with a global footprint. Their headquarters is located in Rotebro, in bright and newly renovated premises near the commuter train station. Commuting options are excellent from both Stockholm and Uppsala. For those who drive, free parking and the ability to charge electric cars at no cost are offered.

About 80 employees work at the headquarters, of which 25 are part of the engaged and collaborative customer service team. The workplace is characterized by a welcoming atmosphere, with a strong focus on well-being and collaboration. Here you will have the opportunity to gain valuable work experience at a company that offers a balance between stability and dynamic development.

What we offer

• Scope: Part-time during the semesters (1-2 days/week) and full-time during the summer.
• Employment type: Favorable consulting agreement via OIO.
• Working hours: Office hours according to a schedule that adapts to your studies.
• Start date: Immediate

Application

Apply today! Selection is ongoing, and positions may be filled before the application deadline. The recruitment process is handled by OIO, and any questions about the position should be directed to [email protected]

Welcome with your application!