Stockholm – our capital city with millions of dreams

Stockholm – our capital city with millions of dreams, expectations, and ambitions. We work for everyone living here today and in the future. We are now looking for someone who wants to think big, new, and differently with us – for the people of Stockholm.

The Property Office manages and develops a unique property portfolio that is important for the residents, businesses, and visitors of Stockholm. The property portfolio consists of everything from well-known Stockholm buildings to public spaces for culture and sports, office buildings, fire stations, food halls, castles, farms, and cottages. We also manage nature and outdoor areas outside the city limits. We are located in the Technical Committee House at Fleminggatan 4, about a 5-minute walk from the Central Station.

Welcome to us

Are you a self-driven property manager with strong communication skills who longs to work with exciting and unique properties? Many of our properties belong to Stockholm City’s most famous buildings, such as the City Hall, the Culture House, Stockholm Stadium, Liljevalchs, Eriksdalsbadet, Östermalmshallen, and Medborgarhuset.

Within the Property Office, we have two different focuses in our management roles; customer managers responsible for finances and tenant contacts, and technical managers responsible for the technical aspects of the properties.

Our goal is to have satisfied tenants and provide suitable premises while ensuring the long-term value of our properties.

We are currently looking for customer managers for our two customer management units, where a total of 20 customer managers, two coordinators, and four administrative managers work. The recruitment is due to retirement and internal relocation. The two customer management units are part of the property department, which also includes technical managers, technical specialists, and an operations unit.

We offer

As a customer manager with us, you will have a varied job with many points of contact and the opportunity to further develop alongside competent colleagues.

We are a positive and engaged team that shares knowledge and helps each other in an open climate. The diversity within the unit is significant, where everyone has their unique background and skills – this is our strength and contributes to good results.

If you become our new colleague, we also offer you lunch benefits, wellness benefits, and the opportunity to exchange vacation day supplements for extra leave. Please read about our benefits within the City of Stockholm here.

Your role

In the role of customer manager, you are responsible for your property portfolio with the main task of creating and maintaining good long-term relationships with your tenants in a professional manner. You work long-term from a holistic perspective with budget and result responsibility for the properties you manage. The role includes collaborating for good financial performance for your property portfolio and being involved in developing the properties in a long-term and sustainable way. You have many points of contact and in your role, you work closely with other functions in the office, including technical managers, financial controllers, the operations unit, and the project department.

Your main tasks include

• overall responsibility for budget, forecasts, revenue, and result follow-up
• responsible for rentals, lease agreements, contract writing, and rent negotiations
• involved in planning and follow-up of space adaptations within the office's property portfolio involved in investment projects.

Your skills and experience

We are looking for someone who has

• relevant education for the position, e.g., a university degree focused on property economics, or alternatively, you have several years of experience working in property management in a management role that we find equivalent
• current and several years of experience working in property management in a management role
• good knowledge of property and rental law, financial analysis, and follow-up
• good administrative skills and experience working in various IT systems, e.g., property systems and financial systems
• good knowledge of and a frequent user of the various programs in the Office suite
• good ability to communicate well in Swedish, both verbally and in writing.

As a person, you are confident, attentive, and trustworthy. You find it easy to collaborate and build long-term customer relationships. You are structured and self-driven so that you can plan, organize, and prioritize your work effectively. The role requires you to be outgoing and possess good communication skills so that you can communicate and argue clearly, factually, and professionally. Financial awareness is important as you will focus on costs, revenues, and efficiency from a property economic perspective. We also believe it is important that you work towards our values - accountability, innovation, professionalism, and a holistic perspective.

In this recruitment, we will place great emphasis on your skills, personal qualities, motivation, and commitment to the assignment.

Other

To strengthen the focus on the competencies and experiences required for this role, you do not need to attach a personal letter. In assessing your application, we will only consider your CV and a number of selection questions you will be asked to answer when applying for the position. We ask that you respond concretely and succinctly to the questions, and that there is a clear connection between your answers and your CV.

This recruitment process will include psychological tests.

With the employment comes an obligation to be placed in wartime.

We see diversity as enriching and welcome all applicants. The City of Stockholm works with competency-based recruitment aimed at recognizing each person's competencies and thus counteracting discrimination.