Vacant job

Thalamus specializes in providing comprehensive personnel and IT services within infrastructure. Here, we see the potential of individuals and create opportunities for you to achieve your ambitions. Our aim is to create a pleasant environment, space to grow, and help you succeed in your career.

We hope to reach those who want to find a career in IT and are looking for a role that suits them, whether it be as a versatile generalist or a subject matter expert. Here, you do the work while we provide certifications to help you achieve your IT aspirations and create opportunities based on your desires and goals. Through our collaborations, we have established clear paths for you to advance based on your career objectives. You will be offered certifications, training plans, and interesting assignments. Additionally, you will have access to wellness benefits to keep you healthy and fit along the way.

Do you want to work in a role where you can use your technical skills while helping people in their daily lives? We are looking for a Technical Support Representative who is passionate about problem-solving and excellent service.

• Provide technical support to users regarding IT, systems, and applications

• Troubleshoot and resolve technical issues with both hardware and software

• Document cases in the support system

• Collaborate with other departments to ensure smooth solutions

We are looking for someone who is curious, meticulous, and has a genuine interest in technology and customer service. You thrive in an environment where you can take responsibility, work independently, and contribute to the team's common goals.

To succeed in this role, we believe you have:

• At least 1 year of experience in technical support or IT helpdesk

• Good understanding of Windows, Office365, and networks

• Experience with Active Directory, Azure, and some ticketing system

• A service-oriented, solution-focused, and stress-resistant personality

• Fluent in Swedish and English, both spoken and written.

We are Thalamus, and that means you as an employee become an important asset and face for our customers. Therefore, we are looking for individuals who are flexible, social, helpful, and pleasant, with a strong desire to develop.

You don't need to have an exact plan for the future, but you should have a desire to grow within IT infrastructure. We will be there to support and guide you on your journey.

Interviews are conducted on an ongoing basis, so please send your application as soon as possible. If you have any questions, contact [email protected] or [email protected]

We offer you an employer that is constantly evolving to be an attractive workplace for you. Where we put the employee in focus and create development opportunities.

For us, this means among other things secure employment, collective agreements (TechSverige), fixed monthly salary, development opportunities, certification possibilities, wellness benefits, pension, insurance, etc.

Where community is an important part, which means we organize afterworks, summer, and Christmas parties.

A workplace where your opinions matter and where we look forward to hearing how we can be a good employer in the future.

Thalamus has been around for 20 years and is a consulting and recruitment company within IT & Technology. Within IT infrastructure, we have consulting operations, as well as an internal service desk and IT innovation team.

We are a family-oriented company located in Alvik Strand, and our main focus is on consulting operations in the Stockholm region.

Our core values are fast and friendly, and you will notice this in the recruitment process and if you start working with us. If we were to describe ourselves, it would be that we are a cheerful, knowledge-driven team whose work is characterized by quality, innovation, and personal commitment. We hope you want to become one of us!