Join Lendo as a Customer Service Representative!

Are you ready for a new challenge and love service? We are looking for a star who is passionate about customer satisfaction and world-class service.

The Role

As a customer service representative at Lendo, you will play a central role in a team of 13 people responsible for Lendo's customer support. You will assist Lendo's customers with various inquiries via phone, chat, and email. You will handle applications based on the customer's needs and situation and have daily contact with partners.

About You

Are you a flexible student looking for a part-time role alongside your studies in the evenings and weekends? We believe you are a relationship-building person who loves to interact with customers, colleagues, and partners. You have previously worked in a role that involved phone contact with customers, and it is a plus if you have handled cases administratively. As a person, you are solution-oriented, proactive, and positive, and you thrive in a dynamic and changing role and organization. You are a team player who enjoys working in a group. Furthermore, you are communicative, responsible, and service-oriented. You have a strong ambition to develop with the company, both individually and as a group, and you are happy to provide solutions and improvement suggestions.

Your Profile

High school diploma, preferably with a focus on economics or similar
Experience in customer service via phone
Fluent in Swedish and English, both spoken and written
Service-oriented
You enjoy working towards clear goals
Good computer and system skills

Setup

We are looking for a person with a flexible attitude towards working hours. Our primary need is varying between Monday-Thursday from 16:00 to 20:00 and Saturdays and Sundays from 10:00 to 14:00. Working hours will be determined in consultation with your immediate supervisor. You are expected to work 12 hours per week, and availability for extra work during holiday periods, including summer and Christmas holidays, is necessary.

This is a part-time position located in central Stockholm, but there is also an opportunity to combine it with remote work. The training process will take place at the office over a period of 4 weeks during daytime.

Start

As agreed.

Application

Recruitment is ongoing, and the selection and interview process will begin immediately, so do not hesitate to express your interest today, and we will get back to you if your profile matches the requirements. If you have any questions about the role, please contact Victoria Ramirez, the responsible recruiter, at [email protected].

We look forward to your application!