Vacant job

We are looking for you who want to take the next step in your career! With a burning interest in customer service, calls, and administration, you will be a key player in delivering a world-class customer experience and creating long-term customer relationships!

As a customer service representative, your role is crucial for good customer experiences and successful service. You will primarily receive incoming calls, emails, chats, and assist customers, consultants, and consulting managers through engaged and meaningful service that is correctly administered in the systems.

• Receive incoming customer calls and meet the customer's needs with professionalism and engagement.

• Assist with questions about the website and recruitment.

• Contact consultants and receive sick reports, time reporting, and support consulting managers with administration.

• Work towards set goals and receive ongoing support and feedback from your leader.

• Salary according to collective agreement via Unionen and Almega.

• Two weeks of paid training and ongoing coaching and education in your role.

• Great opportunities for career development within the company.

• Wellness allowance.

• Modern and newly opened office where you can be part of an exciting growth phase.

• Have an interest in customer service and administration and are driven to develop within it.

• Have your sights set on success - a driven and engaged star who wants to take their career to the next level!

• Enjoy collaborating to achieve common and individual goals.

• Are punctual and meticulous in your work performance and have an eye for quality.

Previous experience in service or administration is an advantage but not a requirement - we provide you with the tools to succeed!

• Fluent in Swedish in both speech and writing

• Good knowledge of English

• Computer literate

• Approved high school education

• Start: 2025-01-26

• Employment form: Initially, we offer a temporary position with good opportunities for permanent employment for the right person.

• Working hours: Open between 07.00-18.00 Mon-Fri

Are you ready for the next step in your career? Don't hesitate - Send in your application today! We look forward to hearing from you!

About Responda GroupResponda was founded in 1992 and has since its inception aimed to become Sweden's best answering and customer service! You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner and with a high degree of service, quality, and efficiency.