Support Technicians Wanted in Östersund

We are looking for several skilled and dedicated support technicians for upcoming assignments in Östersund. The consultancy position is full-time with a start date as soon as possible.

If you have a genuine interest in technology and a desire to provide support, this is the right position for you!

Interviews and selection are ongoing, so submit your application today!

About the Position

We are seeking technical and engaged support technicians with a genuine interest in IT and technology for a Service Desk in Östersund. As a support technician, you will provide technical support in a pedagogical manner, guiding customers via phone, email, and other media.

Please note that the job involves shift work and potential travel for training.

Who Are You?

We are looking for someone with a genuine interest in technology and a willingness to provide support. You are responsible, driven, and professional in your demeanor. You enjoy being helpful and are motivated by providing customers with a great experience. You are passionate about improving and delivering top-notch service. Furthermore, we expect you to support and guide customers in a pedagogical way via phone, email, and other media.

You have a high school diploma, preferably in IT. Experience in a Service Desk or other BackOffice functions within IT is highly meritorious. You are a stable and confident person with strong communication skills, enabling you to engage constructively with customers and colleagues.

Experience with the following programs/systems is highly meritorious:

• Windows operating systems
• Exchange
• Active Directory
• Office365
• Apple/Android
• ServiceNow

Security clearance is required in the form of a credit check and a criminal record extract upon employment.

About the Company

The IT industry is dynamic and constantly changing, as we know at Poolia Norr. Therefore, we highly value your skills and personal attributes when hiring a consultant. Getting the right person in the right place is our specialty, and we understand the importance of innovation in the IT industry to offer solutions that suit both our consultants and our clients.

Being a consultant is ideal for those who want to gain broad experience in a short time. We offer you the chance to work in popular workplaces with well-known brands where you can develop your skills.