Vacant job

Stockholm – our capital city with millions of dreams, expectations, and ambitions. We work for everyone living here today and in the future. Now we are looking for you who want to think big, new, and differently with us – for the people of Stockholm.

The Skarpnäck district administration offers you a workplace where active employee participation and clear leadership are the foundation for providing the best services to the people of Stockholm. Since we collectively create our work environment, openness, respect, and responsiveness are essential.

Welcome to us

The Guidance and Citizen Support Unit consists of a unit manager and 18 employees working in various areas; community and housing guidance, district mothers, newly opened citizen office, personal representatives, publicly protected work (OSA), summer jobs for youth, and administration that supports the entire department of Individual and Family Support.

As one of our community guides will be on leave, we are looking for a colleague who wants to work with community guidance and help develop the administration's newly opened citizen office.

Our workplace is located in Björkhagen, next to the subway station. Just around the corner from the office building, the Nacka Nature Reserve spreads out, offering opportunities for a pleasant forest walk or a run during lunch break.

We offer

Our operations are characterized by present leadership and active employee participation. The city as an employer offers good agreements. For example, you have the opportunity to exchange vacation day supplements for extra vacation days, you receive summer working hours, and wellness grants. You can also purchase training passes for all of the city's training facilities at a very favorable price.

In the Guidance and Citizen Support Unit, we also offer you:

• An introduction tailored to your needs and previous experiences.
• An accessible manager who supports your development.
• Engaged and knowledgeable colleagues who have drive and focus on the mission of the operation.
• Competence development through the city's overarching network for community guides and external supervision.

Your role

As a community guide, your main task is to provide advice and support to all residents of the district in a pedagogical and effective manner, aiming to facilitate independence and integration.

You will work, for example, with:

• Reaching out and engaging the target group in relevant places and in our own drop-in service at the administration's citizen office.
• Helping people find their way and orienting them on where to turn, providing community and housing guidance.
• Informing about the municipality's services.
• Informing and guiding to other important community functions and local actors.

You will closely collaborate with colleagues who also work with community guidance, and together you will drive, improve, and develop the operation to provide the best service possible to residents. You will collaborate with internal and external functions such as preschools, leisure activities, and local associations. You will also be responsible for supervising the unit's two district mothers planned to be hired in the spring.

In collaboration with colleagues as well as external partners, you will act as a representative for the administration and keep yourself well-informed and cooperative for the benefit of the target group.

In your role, you are required to adapt your approach based on the needs of the residents and provide a friendly and respectful reception. You see the resources in each individual and support them on their way to becoming independent residents.

The working hours are scheduled during the day, but evening work, Saturdays, or Sundays may occur.

The position is a temporary contract for 6 months with the possibility of extension.

Your qualifications and experience

A degree in social work is required for the position.

It is an advantage if you have experience working in service or the educational sector, as well as experience providing advice and support to residents. You are adept at seeking new knowledge and information from relevant sources, which also requires good IT skills. An interest in and knowledge of the municipality's various responsibilities and other important community functions such as the social insurance system, education system, labor market, etc. is essential.

As a person, you are clear, communicative, and structured with a high degree of personal maturity and self-awareness. Change is a natural part of development work, and active employee participation is the key to success. We expect you to actively participate in the development work within the operation and work towards achieving the operational goals.

Your approach is solution-oriented with a strong focus on creating good collaboration and a positive work environment. You enjoy personal meetings and like the role of guiding and coaching residents to become more independent.

The work requires that you have a good ability to express yourself in speech and writing in Swedish.

Other

For this position, we require that you provide a criminal record extract from the police before any employment.

We recruit without a personal letter in this recruitment to strengthen the focus on the competencies and experiences that are sought for this role. In assessing your application, we will only base our evaluation on your CV and a number of questions you will answer when applying for the position. We wish for you to respond concretely and succinctly to the questions, and that there is a clear connection between your answers and your CV.

The City of Stockholm works with competency-based recruitment aimed at recognizing each person's competencies and thereby counteracting discrimination.