Vacant job

At Scandic Lugnet, our guests stay in the heart of Lugnet's large sports and outdoor facility with plenty of activities year-round. They can enjoy nature or take a walk to Falun's city center with restaurants and shops. Our guests can also savor a delicious meal in our cozy restaurant or spend time in our relaxation area.

We who work at the hotel are a cheerful group with a strong sense of community. We look after each other, help where needed, and see development, both big and small, as the most natural part of our work. Together, we create a good atmosphere and a welcoming environment that in turn shapes the stay for all our guests and colleagues.

We are now looking for a NIGHT Receptionist for Scandic Lugnet.

Regardless of why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team and create a world-class guest experience.

With us, you will take significant responsibility for making the decisions needed to satisfy the guest, and the teams develop and improve work methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for providing our guests with world-class service. You are the spider in the web, ensuring that the guest is always the focus. You go through the arrival list and pay attention to the details. You make sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution up your sleeve. You solve most issues and are a star at turning a dissatisfied guest into a satisfied one. Your workplace is our lobby, where you meet most guests. Your responsibilities also include administrative tasks, safety work, and sales work.

The work in reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and safety. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit in this role, we believe you have well-developed social skills and are capable of handling many different things happening at once. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge in working with computers as a tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, the most important thing is your personal qualities and attitude. To fit in this role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

Information about the position

The position is a fixed-term employment from January to April 2026 on a part-time basis.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to us at Scandic!

P.S. on our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD