Vacant job

Do you have a passion for customer meetings, creating customer satisfaction, and providing world-class service? At Swedbank, you have the opportunity to:

• Offer the best possible reception and business service to Swedbank's private and corporate customers.
• Work proactively, be engaged in your customer meetings, find solutions and needs to exceed customer expectations, and collaborate with other colleagues by contributing to the team's well-being and results.
• Work variably in both physical and national customer meetings.
• Further develop within Swedbank – there are many career paths within the bank, and internal mobility is encouraged to broaden competence, personal development, and the bank's competitiveness.

In this role, you need to:

• Be solution-oriented and goal-driven with a passion for business, based on customer needs.
• Have a high sense of service with the ability to put the customer at the center and a desire to make a difference.
• Enjoy working with customers and delivering world-class service, both in physical, local meetings and nationally.
• Be a team player who strives for the team's success as much as your own.
• Have experience in customer service, proactivity, and sales.
• Have good self-leadership and personal drive for development.

With us, you can experience:

• Personal and professional development through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.
• Benefits (https://www.swedbank.com/sv/work-with-us/compensation-and-benefits.html) such as our offerings for employee bank products, pension plans, stock-based reward programs Eken, and voluntary group insurance.

Become a part of our team and...

become a part of a wonderful team with a mission that makes a difference. We live in constant change and are not afraid to adapt and try new things. We are driven by accessibility, proactivity, and customer satisfaction. You are Swedbank's face to the outside world and an incredibly important part of our business. As a customer advisor within Sales & Service, you have the opportunity to work both locally and nationally. For me, it is crucial that we work as a team to achieve both individual and common goals. Josefine Forsberg, your future manager

In this recruitment process...

we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process.

Information about the process of AI chatbot Hubert Immediately after you submit your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, no later than within the next 5 days.

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about their skills and experiences. We also want to ensure that the assessment is done in an objective and structured way based on the profile we are looking for. We strive for a fair and transparent assessment in the recruitment process.

GDPR & Privacy Your privacy is important to us. All processing of personal data is done in accordance with GDPR. Information on how we handle candidates' personal data can be found here (https://jobs.swedbank.com/privacy_policy).

We look forward to your application by 2025-12-31.

Location: Södertälje

Recruiting manager: Josefine Forsberg

We may start the selection process during the application period and welcome your application as soon as possible.

We have made our selection for recruitment and therefore kindly ask for no contact with ad sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

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