IT Technician Wanted at LTC Services

If you want to contribute with technical expertise and a friendly customer approach, we have a suitable position for you! LTC Services is now looking for a new IT technician who will work closely with customers in technical environments and help them find smart solutions. Welcome to apply today - we apply rolling selection.

ABOUT THE POSITION

LTC Services is an IT company that takes full responsibility for its customers' IT functions, infrastructure, and security. This includes support, operations, and preventive work for both mission-critical systems and applications, networks, and data communication, as well as digital protection against intrusions and viruses. The role involves working with customers' IT environments - remotely and on-site. Therefore, we require a person who thrives in a role where technical competence, service, and collaboration are at the center.

RESPONSIBILITIES

In this role, you will work alongside other technicians and be responsible for solving technical problems and optimizing IT solutions for various customers. Often on-site with customers, but also remotely. The tasks vary from troubleshooting and support to participating in projects and providing advice.

You will have a varied workday where you sometimes work with colleagues on projects and sometimes independently in operations, troubleshooting, and support. Your tasks will include:

Assisting LTC's customers with support cases, including troubleshooting and resolution
Configuration, installation, and operation of Windows servers and virtualization environments
Configuration and installation of server applications (e.g., financial/business systems)
Participating in projects aimed at improving IT environment/security
Advising customers
Supporting colleagues in troubleshooting

WE ARE LOOKING FOR YOU WHO

Has several years of experience working with technical support in a consultative role advising multiple companies and IT environments simultaneously
Has several years of experience and good knowledge of Windows Server, RDS server, and virtualization environments
Has experience configuring Microsoft 365 as a global admin (security settings, conditional access, Exchange)
Holds a valid driver's license (B)
Fluent in Swedish and English, both spoken and written

OUR RECRUITMENT PROCESS

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply rolling selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. A CV is requested upon application. We do not use a cover letter as a selection method, so it does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.