IT Technician with User Support Focus

Do you want to contribute your knowledge to an important societal mission? Do you want to work in a workplace characterized by high camaraderie and strong cohesion? Are you a skilled user support technician who enjoys varied tasks? Then you are the one we are looking for!

About the Unit

The Swedish Armed Forces' Telecommunications and Information Systems Command, FMTIS, has the main task of managing the operation and maintenance of command support systems at all levels of readiness both nationally and internationally. The unit you will belong to is led from Örebro, but the work is located in Stockholm.

Main Responsibilities

The role of IT technician with a focus on user support involves a wide range of support-related tasks. You play an important role in ensuring a well-functioning and up-to-date IT environment for the user together with your colleagues. Your tasks include user support with client installations, support, troubleshooting often on-site with the user. To some extent, troubleshooting, cable patching, and documentation of network components are also included.

We Offer You

The Swedish Armed Forces has a strong value base built on openness, results, and responsibility. The operations offer great variety and complexity and place high demands on you as an individual, which means good development opportunities and conditions for internal career mobility. Our employees enjoy several different benefits, including;

• Competence development based on the needs of the operations and your career goals
• Three hours of training per week during working hours, training clothes and shoes, as well as entry fees
• Good balance between work and leisure with flexible working hours and 28-35 vacation days depending on your age
• Salary supplements during parental leave and VAB, as well as the opportunity to exchange vacation days for extra pension contributions

REQUIREMENTS

Qualifications

• At least a high school education with an IT focus and/or experience that we assess as equivalent
• Experience working as a user-facing IT technician
• Experience in installation/troubleshooting of client hardware
• Good knowledge of the Microsoft Windows client platform
• Good ability to express yourself in speech and writing in Swedish and English
• Driver's license at least class B

DESIRABLE

• Experience in user support within the Swedish Armed Forces
• Experience and knowledge of cable patching, switches, and routers
• Experience in installation/troubleshooting of mobile phones
• Knowledge of the Swedish Armed Forces' signal protection equipment
• Experience with Microsoft server or other Microsoft products
• Certifications in networking (e.g., CCNA, CCNP, JNCIA) or knowledge that the employer assesses as equivalent

Personal Qualities

You are a structured person who gets the job done without compromising quality. We see that you have a good ability to work independently and prioritize among your tasks, while it is also important to be a good teammate and have good cooperation with your colleagues. It is important that you have a positive demeanor, the attitude that we help each other, and that everyone does their best. At times, the workload can be intense, which means you should be stress-resistant and able to tackle problems in a structured manner even under such conditions. Great emphasis will be placed on personal suitability.

Other

Employment type: Permanent. The Swedish Armed Forces applies a six-month probationary period for those who are not employed by the authority.
Employment degree: Full-time.
The position is civilian.
Work location: Stockholm. Travel may occur, as well as work at irregular hours.
Start date and salary according to agreement.

HR Contact Person

[email protected] (mailto:[email protected])

Application

Welcome with your application by 2025-12-14. Your application should include a CV and a cover letter explaining why you are suitable for this position.

Applications for this position will only be accepted via the Swedish Armed Forces' website.

Information about the Swedish Armed Forces and the recruiting unit:

The Swedish Armed Forces' Telecommunications and Information Systems Command, FMTIS, ensures the Armed Forces' ability to communicate and lead - around the clock, year-round.

The command has a collective responsibility for the Armed Forces' technical command systems that support military operations at sea, on land, and in the air - in Sweden and abroad. The command has nearly 2000 employees at more than 32 locations across the country. Read more at https://jobb.forsvarsmakten.se/fmtis (https://jobb.forsvarsmakten.se/fmtis)

Employment with us means placement in a security class. Usually, Swedish citizenship is required. A security clearance with a background check will be conducted before employment according to Chapter 3 of the Security Protection Act.
With employment comes an obligation to be placed in a war situation and to serve abroad. The implications of this vary depending on the type of position.

With your application for employment, a CV and a personal letter must be attached. If you proceed in the hiring process, certified copies of grades and certificates must always be presented.

Calls from external recruitment companies and sellers are not welcome.