Vacant job

We are looking for someone who wants to take the next step in their career! With a burning interest in customer service and sales, you will be a key player in delivering world-class customer experiences and creating long-term customer relationships!

As a Danish-speaking customer service representative, you will be a key person in creating positive customer experiences and building long-term relationships. You will receive incoming calls to assist customers while actively working on upselling by offering tailored solutions to meet customer needs. 

• Receive incoming customer calls and meet customer needs with professionalism and engagement

• Work administratively in various systems with tasks such as email, chat, and case management

• Engage in sales by offering relevant products and services

• Build long-term customer relationships by providing engaged and high-quality service

• Work towards set goals and receive ongoing support and feedback from your leader

 Our offer

• Salary according to collective agreements via Unionen and Almega

• Paid training period followed by support and coaching 

• Great opportunities for career development within the company

• Wellness allowance

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

 We are looking for someone who

• Has their sights set on success - a driven and engaged star who wants to take their career to the next level!

• Has experience in sales and is passionate about achieving results

• Has a good sense of service and enjoys meeting customer needs

• Is punctual and meticulous in their work performance and has an eye for quality.

Previous experience in service and sales is an advantage, but not a requirement - we provide you with the tools you need to succeed!

• Fluent in Swedish in both spoken and written form

• Fluent in Danish in both spoken and written form

• Good knowledge of English

• Good computer skills 

• Approved high school education

 Employment type and start date

• Start: By agreement

• Employment type: Initially, we offer a temporary position with good opportunities for permanent employment for the right person.

• Working hours: 08:00-20:00 Monday-Friday and 09:00-18:00 Saturdays

Are you ready for the next step in your career? Don't hesitate - Submit your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since its inception aimed to become Sweden's best answering and customer service!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner with a high degree of service, quality, and efficiency.