Vacant job

Do you have a background in sales or customer service and are looking for new challenges? Do you want to be part of one of Sweden's fastest-growing and most innovative healthcare companies? Then this role at Optifit Health could be for you. Read more and apply today! (https://pnty-apply.ponty-system.se/jobway?id=5069)  

Optifit Health continues to grow, and we are now looking for another colleague to join our dedicated team. Here you will work in a meaningful service role where you have a key position in our efforts to welcome new patients. You will contact individuals who have shown interest in our services and guide them through the process – with attentiveness, professionalism, and care.

Main responsibilities:

• Contact and follow up on new inquiries via phone and email
• Support patients through the various steps of the onboarding process
• Handle customer service inquiries via chat, email, and phone

It is important that you can combine a strong drive in follow-up and sales with an empathetic approach, as our patients are in an important and sensitive decision-making process regarding their health.

To succeed in this role, we would like you to have:

• Experience in sales, customer service, or new customer acquisition
• Excellent knowledge of Swedish and English, both spoken and written
• The ability to work independently as well as in a team, with a professional and empathetic attitude
• Understanding of the distinction between informing about our services and not giving medical advice

You will be offered:

• Competitive market salary, depending on experience and qualifications
• Opportunities for development within an expanding and innovative healthcare company
• Central office location in Stockholm
• An engaged and supportive team where you will work in a modern healthcare environment focused on patient-centered care

About Optifit Health:

Optifit Health specializes in medical weight loss through modern and evidence-based treatment methods. With the help of clinically proven medications, we create sustainable and long-term results for our patients. We strive to offer high-quality care, with first-class service to our customers.

In this recruitment, Optifit Health is collaborating with the recruitment company Jobway.  (https://jobway.se/rekrytering/vard/)If you have any questions, please contact Celina Sundberg at [email protected] (mailto:[email protected]). We apply rolling selection, and the position may therefore be filled before the application deadline. Your application will be treated confidentially.